Medical Director, Clinical Quality

About Tia

Tia is building a new model for women's healthcare, one that treats women as whole people, not separate conditions or life stages. By integrating primary care, mental health, gynecology, dermatology, and wellness across both in-person and virtual settings, Tia is improving outcomes, lowering costs, and creating a better experience for patients and providers alike.

The Medical Director, Clinical Quality will lead Tia's clinical quality program while maintaining an active clinical practice. This role may be based at any Tia clinic within the New York City, San Francisco Bay Area, or Los Angeles markets. The position is divided equally between direct patient care and clinical quality leadership, with approximately 2.5 days per week dedicated to each.

Reporting to the Chief Medical Officer, you will use clinical data and evidence to identify opportunities, improve care delivery, and strengthen quality across Tia's markets and clinical teams. You will also serve as a strategic thought partner to the CMO and help guide the continued evolution of Tia's care model.

Tia is building a new model of women's healthcare that treats women as whole people, not separate conditions or life stages. By integrating primary care, gynecology, mental health, and wellness, we are creating a more connected and effective healthcare experience.

This role offers a unique opportunity to remain closely connected to patients while shaping how care is delivered across the organization. You will have the ability to turn evidence and quality data into meaningful changes in clinical practice, influence the standards used by multidisciplinary care teams, and help define what high-quality, whole-person care for women should look like at scale.

• Lead and continuously evolve Tia's clinical quality program across markets, service lines, and care teams.
• Review clinical quality data to identify trends, performance gaps, and opportunities for improvement.
• Translate quality findings into measurable improvement plans, clinical workflows, and provider education.
• Develop system-wide training and educational programs for physicians, advanced practice providers, nurses, and other clinical team members.
• Lead the review and ongoing maintenance of clinical policies, protocols, care pathways, and SOPs across provider and nursing practice.
• Ensure Tia's clinical standards reflect current evidence, regulatory requirements, and the needs of its patient population.
• Partner with Clinical Operations, Analytics, Learning and Development, and other teams to implement and evaluate quality initiatives.
• Partner with Tia's Clinical Advisory Board and its multidisciplinary team of subject matter experts in evolving Tia's care model.
• Incorporate established and emerging evidence into Tia's clinical standards, helping define and advance the standard of care for women.
• Serve as a strategic thought partner to the Chief Medical Officer on clinical quality priorities and care model decisions.
• Provide direct patient care approximately 50% of the time, using frontline clinical experience to inform system-wide improvements.

Requirements:

• MD or DO with board certification in Family Medicine or Internal Medicine
• Active, unrestricted medical license and willingness to obtain additional state licenses as needed.
• 5+ years of post-residency clinical experience, including experience in primary care or women's health.
• 2+ years of experience leading or meaningfully contributing