Training and Development Specialist

Job Posting:
Training and Development Specialist

State Controller's Office

JC-508227 – Training and Development Specialist (ANALYST II)

Salary: $6,031.00 - $7,547.00 per month. New-to-State candidates will be hired at the minimum salary of the classification.

Application Methods:
Electronic via Cal Career Account, By Mail Drop-off

Under the general direction of the Customer Support Section Supervisor (Supervisor II), with direct supervision from the Instructional Design and Delivery Services Supervisor (Supervisor I), the incumbent performs activities related to the training, presentation, and delivery of the Business Program rules to internal and external stakeholders. The unit administers, develops, and delivers training on Business Programs and systems supporting pay and compensation programs and exception‑based processing for the statewide Personnel and Payroll systems, and retirement reporting for over 294,000 state civil service, CSU and exempt employees.

The incumbent demonstrates proficiency in business analysis, instructional design, and adult learning. They also perform project and administrative tasks in a quality management environment.

• Serve as subject matter expert on Business and transactional processing rules associated with salary, benefit, and compensation programs and exception‑based processing for the statewide Personnel and Payroll systems and subsystems.
• Research, maintain a working knowledge of, and advocate for best and innovative practices in learning and development services, utilizing laws, rules, regulations, Collective Bargaining MOUs, Human Resources Policy, procedural manuals, business processing resources, technical documents, and other relevant sources.
• Research and analyze complex legislation and applicable laws to support internal and external business partners in responding to complex inquiries related to transactional processing.
• Ensure training and instructional materials are consistent with legislative intent, program administration, system functionality, and service level goals.

• Utilize curriculum development and instructional strategies to ensure high‑quality learning experiences for internal and external stakeholders.
• Continuously design, develop, deliver, and improve instructional courses, materials, tools, and job aids incorporating instructional design principles and technologies that foster growth and development through well‑designed and impactful instructional programs. Delivery mechanisms include virtual, in‑person instructor‑led, employee self‑paced, webinars, forums, video, and other engagement methods.
• Maintain working knowledge of Microsoft Office Suite, Adobe Creative Suite (Captivate, Connect, Presenter, Acrobat Pro), learning management software, registration management software, knowledge mapping principles, and industry best practices and strategies for training adult learners.

• Deliver instruction to internal and external stakeholders through various interactive engagement channels that incorporate adult learning styles.
• Deliver trainings and presentations in both virtual and in‑person formats. (Some travel may be required.)
• Initiate, conduct, and analyze training assessments and course evaluations to identify areas of program improvement.

• Foster effective partnerships with internal and external stakeholders to assess learning and development opportunities.
• Strategically formulate recommendations to stakeholders regarding issues related to internal and external stakeholder business operations and transactional processing challenges.
• Prepare, edit, and format training communications to ensure consistency with guidelines and accessibility requirements.

This position is located at The Emerald Tower on Capitol Mall, steps from Tower Bridge and walking distance to the State Capitol. The building offers affordable monthly parking, employee gym access, an amenities center, and a mid‑tower garden terrace. It is conveniently situated within blocks of Old Sacramento, numerous restaurants, a seasonal farmer’s market,…