Academic and Success Coach: Program Manager

Founded in 1986, St. Charles Community College (SCC) has a reputation as one of the best two-year colleges in the state of Missouri. SCC's service area includes a six-county region with a population exceeding 540,000. SCC's main campus, located in Cottleville, has won architectural awards for its innovative, contemporary design. The college's Dardenne Creek Campus features the Center for Healthy Living and the Field to Table Institute.

Opening Fall 2025, the Innovation West Campus located in Wentzville features the Regional Workforce Innovation Center. With a focus on innovation, St. Charles Community College is a leader in delivering high-quality education in a state-of-the-art learning environment. The success of SCC is rooted in the mission of serving the community by "focusing on academic excellence, student success, workforce advancement, and life-long learning within a global society."

The Academic & Success Coach:
Program Manager plays an integral role in the EXCEL
erator and the college s role provides subject-specific tutoring while serving as a holistic guide to help students navigate their academic journey and connect them with campus resources. This involves developing the broader skills needed for students to have long-term success in both academics and their career. This role serves as tutor, mentor, facilitator of self-discovery, accountability partner, skills developer, and champion of growth and transformation.

• Serve as the point of contact for the Academic Coaches offering guidance, mentoring, and troubleshooting support.
• Collaborate closely with the Director to implement strategic initiatives and align coaching efforts with departmental goals.
• Act as a floor manager to ensure smooth daily operations within the EXCEL
  erator and provide leadership presence in the Director's absence.

• Assist in planning, coordinating, and executing workshops, student success events, and coaching outreach activities.
• Lead or co-lead departmental initiatives, such as specialized coaching programs (e.g., probation coaching, time management series, midterm check-ins).

• Train, onboard, and provide ongoing professional development for new Academic Coaches and Peer Tutors.
• Supervise Part-Time Academic Coaches and Student Workers.
• Monitor and support coaching quality by reviewing documentation, providing feedback, and facilitating team meetings.
• Help create resource materials, guides, and toolkits for use by Academic Coaches and students.

• Assist with scheduling coverage for front desk and coaching shifts, events, and tutoring support across the center.
• Manage internal communications and assist in preparing materials for staff meetings and training sessions.

• Providing individualized academic coaching in either of the following subject areas:
  Chemistry, Writing, Math, and Biology.

• Serving as a campus mentor/navigator for SCC Students.
• Helping students develop effective learning strategies, study skills, time management, and organizational skills, etc.
• Assisting students in identifying academic strengths and areas for improvement.
• Supporting students in navigating academic challenges, setting goals, and overcoming obstacles.
• Providing proactive outreach to at-risk students and connecting them with resources.

• Develop and distribute supplemental learning materials to support students.

• Monitoring student progress and providing feedback to students, faculty, and administration as needed.

• Plan and execute academic engagement events, such as Study Hall Slam Sessions, Student Empowerment events.
• Collaborate with department chairs to create course review workshops.

• Developing and facilitating workshops, seminars, and training programs on academic success topics.
• Creating and implementing strategies to improve student retention and completion rates.
• Collaborating with faculty and other departments to enhance student support.
• Developing and implementing procedures for programming to include faculty…