NEMSA Coordinator; North Louisiana)

Job no: 495749
Work type: Staff Full-Time
Location: Monroe, LA
Categories: Academic Affairs, Administrative Support

Department: Academic & Student Affairs

Type of Appointment: Unclassified - Administrative/Staff

Work Habits: 50%

• Provides information regarding admissions requirements, program specifics for students pursuing NEMSA programs.
• Provides information regarding financial planning, grant opportunities, and aid options for students pursuing NEMSA programs.
• Responsible for academic advising to students enrolled in NEMSA programs to ensure retention and on-time completion.
• Corresponds frequently with NEMSA instructors, regional coordinators, and SoLAcc Deans to ensure that enrolled students and prospective students receive timely and accurate information regarding their academic training.
• Develops procedures and processes, decision-making, and notification functions to maximize connectivity between NEMSA students and SoLAcc Academic and Student Services.
• Manages intake process for SoLAcc for all NEMSA programs.
• Interact with potential students, applicants, current students and faculty on matters pertaining to admissions, registration, student accounts, advising, student engagement, and disability services.
• Maintain relevant records on NEMSA students
• Assist students with scheduling National Registry through the SoLAcc Testing center.
• Collect data related to advising, program re-admit data, and other duties as needed.
• Assist with open house, preview day, and accreditation site visit activities as needed

Behavioral Standards: 30%

• Communicates effectively through individual meetings, email, or one-on-one sessions.
• Collaborates well with student intake team, registrars, and operational departments
• Assists faculty, deans, and NEMSA personnel and staff in preparation for special events: accreditation events, graduation, pinning, etc.
• Coordinates reports for student issues and complaints.
• Works independently within a team environment on special and ongoing projects.
• Must be detail oriented, self-motivated, and organized.
• Attends all mandatory meetings.

Institutional Support: 10%

• Collaborates within strong working relationships across SoLAcc, NEMSA, Acadian Companies, High School Recruiters, LCTCS, and other institutional partners.
• Travel to job fairs, workforce recruiting events, secondary schools, and other appropriate recruitment events to engage prospective students in the region.
• Assists with strategic planning for NEMSA programs
• Assists with events, recruiting and advising for NEMSA programs as needed.

Team Relations: 10%

• Works well with a team environment.
• Engages in a culture of respect, treats others with dignity and respect.
• Contributes to an environment where differences are valued and encouraged.
• Hold office hours on corporate schedule which requires operations during some holiday breaks and school closures.
• Joins committees and shares experience and expertise.
• Ensures a safe and respectable work environment.

Other duties as assigned.

Minimum of 3 years professional experience

• Demonstrated ability to establish and maintain effective relationships
• Ability to meet and/or exceed set program goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills and communication skills, both oral and written, required
• Working knowledge of MS Office (Word, Excel, Outlook, Etc.)
• Excellent written and oral communication skills are necessary
• Excellent customer service skills
• Ability to remain adaptable and flexible to different situations and changes, including learning new systems and processes
• Ability to meet deadlines and work under pressure
• Ability to work effectively within a team-oriented environment
• Ability to work effectively and collaboratively with different groups and individuals
• Ability to problem-solve effectively
• Ability to work occasional overtime and weekend hours
• Ability to create accurate program budgets

Bachelor Degree or Related Certification (EMT, Safety, Training & Development, related Workforce Development certification)

• retirement
• multiple medical insurance options
• supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• holidays (14 per year, typically includes longer break at Christmas)
• generous annual (vacation) and sick leave benefits
• Employee Assistance Program

Specific benefits depend on job category, percent…