Product Introduction Instructor – E3

• Deliver specialized New Product Introduction technical training in-house and at customer locations
• Manage classroom and lab activities, course objectives, and safety procedures
• Learn and maintain comprehensive technical knowledge of new and improved products
• Prepare and present defined courses, complete certifications, and certify others
• Establish new certification requirements
• Follow the Product Development Process for NPI products at Phase Gate 3 or earlier
• Create and augment technical documentation and address gaps in released materials
• Evaluate instructor performance and train others in standard course development processes
• Oversee course design approval
• Provide technical expertise and troubleshooting support for system repairs
• Ensure training-system functionality and safety retrofits
• Inform customers about Global Technical Training courses and products
• Assist marketing with customer relationships and selling training products
• Analyze customer issues and needs to identify future training opportunities
• Provide coaching and mentorship to less senior instructors
• Manage multiple projects and direct project team members
• Support Early Learning System/Alpha Site engineering and review ECOs
• Assist Global Product Support with documentation
• Develop new procedures and Best Known Methods
• Collaborate with Engineering and Manufacturing on first chamber builds and new product final testing
• Develop technical materials with Instructional Designers
• Observe technical activities and interview personnel to document operating procedures and methods
• Study technical documents and integrate technology, procedures, production sequences, and details
• Review published materials and recommend revisions
• Communicate with Business Units for current product information and represent Global Technical Training at product NPI meetings
• Travel domestically and internationally

• Bachelor degree in engineering, education, or training, or equivalent military experience, plus 4 years of professional semiconductor equipment experience
• If no bachelor’s degree, 6 years of professional semiconductor equipment experience
• Experience in installation, programming, safety, maintenance, operation, troubleshooting, and repair of semiconductor machinery equipment
• Ability to follow manuals, specifications, blueprints, and schematics
• Ability to use hand tools, measuring instruments, and testing equipment
• 2 years of formal or informal experience in education, performance-based training, or training/presentation delivery to external customers is desirable
• Preferred: nationally recognized certification in Instructional Design or 2 years of curriculum development and/or instructional design experience
• Preferred: experience with Applied Materials semiconductor equipment
• Excellent communication, presentation, problem-solving, teamwork, and interpersonal communication skills
• Presentation skills, written communication, training delivery, project/information management, self-development, presenting technical information, and Microsoft Office skills
• Semiconductor equipment skills including operations, preventive maintenance, corrective maintenance, alignments, calibrations, and system-level troubleshooting on analog/digital electronics
• Ability to travel for up to 35% per year
• Ability to work during off-shift hours and weekends as assigned

Demonstrates expertise in delivering technical training and developing instructional materials for semiconductor equipment, while effectively managing classroom activities and ensuring safety compliance. Possesses strong communication and project management skills to support customer relationships and training initiatives.

• Technical Training Delivery
• Semiconductor Equipment Experience
• Instructi…