Promotions Manager, Power Packs

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernising and digitalising the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia.

Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on‑site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

As Promotions Manager, you’ll be responsible for the development and execution of promotional campaigns across our digital and eCommerce platforms. This role is responsible for the full operational lifecycle of a promotion: sourcing the opportunity in data and research; designing the promotion and the cohorts it targets; bringing the campaign to life through our promotions engine; working with analytics partners to measure what it actually drove;

and feeding those learnings back into the next cycle. You'll leverage customer segmentation to deliver specific offers aimed at specific cohorts — then hold those offers accountable to incremental results rather than surface-level redemption. You will own the promotional calendar, working closely with stakeholders to ensure what we’re offering aligns with business goals. Success looks like a promotional calendar that gets measurably sharper every month: higher incrementality, and a repeatable framework the team can scale without a linear increase in supporting headcount.

As a proven collaborator and facilitator, you’ll partner closely with marketing, CRM, legal and business operations teams to drive seamless, impactful delivery of campaigns, while adhering to compliance and quality standards. You’ll work hand‑in‑hand with the analytics function to prepare assessment frameworks in advance; and be accountable for reporting on campaign performance and results. This is a senior individual contributor role where you will own promotional design, implementation, and execution, with a seat at the table on long‑term strategy.

Reports directly to the Senior Director of Growth & Retention.

• Campaign Planning & Execution:
  Plan, develop, and execute promotional campaigns across weekly, monthly, and seasonal cycles via our in‑house promotions engine and CRM stack.
• Promotional Calendar Management:
  Act as the central owner of the full‑year promotions roadmap, collaborating closely with stakeholders to ensure all promotions align with broader business goals.
• Performance Analysis:
  Track key performance indicators (KPIs), including incentive costs, gross merchandise value (GMV), contribution margin, customer uptake, and return purchase rate.
• Testing &…