Associate Field Service Engineer - Baton Rouge​/Shreveport, LA

We don´t just build technology. We build hope.

We are looking for a Associate Field Service Engineer to join our dynamic team.

Location:

candidate must be located in or willing to relocate to Baton Rouge or Shreveport LA area.

What you’ll do at Elekta:
As an Associate Field Service Engineer, you will service equipment used to treat cancer patients. You must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of the customer relations.

It also warrants the undivided support of projects, programs, and policies established by the company.

• Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
• Perform supervised calibrations and preventative maintenance on their designated modality.
• Work safely in confined areas, including high current/high voltage modulators (20–50 kV, 1500 A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ’traps.’ Depth perception is critical.
• Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.
• Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.
• Submit timely and accurate service reports, timesheets, expense reports, film badges and other paperwork as assigned.
• Manage parts inventory.
• Provide product feedback to home office.
• Maintain all company‑leased equipment, including company automobile, parts, and tools.
• Perform other related duties as assigned or requested.

• Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline.
• Good electro‑mechanical aptitude.
• Computer literate.
• Experience with servicing radar equipment is a plus.
• Proficiency in the use of test equipment and hand tools, including oscilloscopes and multimeters.
• Good understanding of Good Manufacturing Practice, including ESD requirements.
• Effective written and verbal communication skills.
• Exceptional customer service skills.
• Ability to represent the organization in a professional and positive manner.
• Ability to organize and prepare reports.
• Willingness to travel and work unsociable hours.
• Uphold the company’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations.
• Maintain an active driver’s license in the home state.
• Comply with all customer/vendor credentialing requirements and Elekta’s COVID-19 (U.S.) Vaccination Policy.

• Opportunity to work with a proactive and supportive team.
• Excellent medical, dental and vision coverage.
• 401(k), paid vacation and holiday.
• Additional benefits such as wellness reimbursement, tuition reimbursement and flexible spending account.
• Opportunity to work on cutting edge medical advancement.
• Close‑knit company culture.
• Upward mobility.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.

The US base salary range for this position is $55,000-$85,000.

NOTE:

It is understood that no single candidate will have equal expertise in all the areas of responsibility below. Successful candidates will possess a compelling combination of many of them and the self‑awareness and wisdom to leverage existing and/or new resources in the area(s) where they lack personal mastery.