Senior Technical Service Engineer – Oil & Gas

Senior Technical Service Engineer – Oil & Gas

Houston, TX, USA •

Position:
Senior Technical Service Engineer – Oil & Gas

Location:

Ideally, the candidate is located in Midland, Texas (preferred), Houston, Texas. Candidates based in Oklahoma and Louisiana will also be considered.

Territory:
Supporting customers based out in Texas, Louisiana and Oklahoma – about 50% of travel is expected.

Status:
Full-time, permanent.

We are currently seeking a Senior Technical Service Engineer to join our team in Texas! In this pivotal role, you will serve as a trusted technical expert, delivering high-value engineering support to drive the performance and growth of Quadra’s Energy Group product portfolio. If you are looking to make a meaningful impact in the gas processing industry, this is an excellent opportunity.

Reporting to the North American Technical Services Manager, the Senior Technical Service Engineer provides advanced technical support to customers, leads technical training initiatives, and collaborates closely with commercial teams and clients to optimize plant performance and process efficiency.

This role is ideal for a professional who thrives as a subject matter expert on our amazing products and services and is willing to provide guidance and assistance to internal teams and customers. The candidate should demonstrate a capacity for maintaining a long-term strategic perspective and proficiency in leading strategic discussions. Strong knowledge of gas plant operations and gas treating processes (including amine sweetening and molecular sieve dehydration) is essential.

This role is focused on downstream gas processing facilities. We are specifically seeking a Process Engineer with hands‑on experience in gas treating and processing (not reservoir, drilling, completions, or production engineering). The role does not involve reservoir engineering, drilling, completions, or upstream production optimization. Candidates must have experience working with gas once it is processed at surface facilities.

• Provide on‑site and remote engineering support to gas processing facilities across the territory, with a focus on process optimization, equipment performance and operational efficiency.
• Lead process troubleshooting services (remote and on‑site) on gas treating units, including emergency response, on our core products to service gas sweetening, dehydration and hydrocarbon recovery facilities.
• Apply technical expertise in gas treating processes, including amine sweetening, molecular sieve dehydration.
• Own and optimize process conditions for acid gas removal, sour gas processing, and hydrocarbon recovery systems.
• Conduct joint technical visits with Account Managers and suppliers representatives to support customer initiatives and identify performance improvement opportunities.
• Serve as a subject matter expert on product applications, delivering technical guidance to customers, suppliers, and internal stakeholders. Develop and maintain strong technical relationships with Plant Engineers, Operations teams, and key stakeholders.
• Prepare detailed technical reports, including data analysis, performance evaluations, and actionable recommendations.
• Collaborate with supplier engineering teams to resolve complex technical issues and translate technical findings into practical, field‑ready solutions for customers and internal teams.
• Support plant start‑ups, commissioning activities, and chemical program implementations in coordination with Account Managers.
• Contribute to business development efforts by addressing technical objections and clearly articulating the value of proposed solutions.
• Deliver technical training and knowledge‑sharing sessions to customers and internal teams to enhance product understanding and operational effectiveness.
• Support customer satisfaction and retention initiatives through proactive engagement and continuous improvement efforts.
• Document and maintain fully detailed records of prospect and customer contacts, technical issues, resolutions reports to be entered into Salesforce in a comprehensive and organized…