1st shift- Lead Estimator​/Customer Service

Position Title: Lead Estimator/Customer Service

Salary: $60,000-$80,000 per year

Shift: 1st

Hours: 8:00am-5:00pm (Mon-Fri)

QPS Employment Group has a great Lead Estimator/Customer Service position available at a company in Earth City, MO. This is a direct hire opportunity.

• Prepare quality and accurate cost estimates, prices, proposals, and supplemental information for HVAC projects.
• Reads and understands plans, specifications, and addenda to complete accurate quotations.
• Document and organize work by maintaining files for each project.
• Building relationships with current customers.
• Provides guidance and technical assistance as well as product information for customers as required to meet their needs. Have an exceptional understanding of our products' capabilities and limitations.
• Preparing submittals, prepares and releases orders, track orders for customers.
• Communicate shipping information, expedite shipping when needed, follow up on shipping damage and warranty claims, etc.
• Other duties as required or assigned by management.

• Exceptional Sales and Inter-personnel skills.
• High level of drive, assertiveness, resilience and determination.
• Organized.
• Is self-motivated and self-starter.
• Works well with minimal direction.
• Committed to servicing the customer and getting the job down correctly.
• Attention to detail.
• Address and resolve questions, concerns, and problems quickly and diplomatically.
• Able and willing to put in the time required to accomplish our mutual goals.
• 2+ years of experience in the HVAC industry preferred.
• Four-year degree preferred. Minimum:
  Associate degree in engineering technology or construction management preferred.
• Knowledge of the design and operation of the HVAC systems preferred.
• Familiar with the sales process, sales support, technical support, and customer service preferred.
• Experience with computers and web-based programs preferred.

We are proud to be an equal opportunity employer.