Water Quality & Environmental Compliance Program Manager

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About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Job Title:

Water Quality & Environmental Compliance Program Manager

Posting

Start Date:

5/15/26

Missouri American Water is seeking a full-time,
Water Quality & Environmental Compliance Program Manager to join our team in Chesterfield, MO
! This lab-based role is highly valuable in ensuring our treatment processes(s) are meeting or exceeding compliance standards. In this role, you will participate in Quality Assurance and Quality Control activities, maintain lab inventory, perform sampling, and support other key responsibilities that support our production efforts.

Our ideal candidate will possess great organization skills, be a self-starter, and have technical knowledge and experience of a lab environment and functions.

The Water Quality and Environmental Program Manager is responsible for organizing advanced functions and activities related to environmental management and water quality for assigned facilities. In this role, you will maintain all applicable lab certifications, accreditations, or approvals to conduct compliance and process quality control work. Implement programs to ensure compliance with all water quality and environmental regulations. Assist in resolving treatment issues.

Investigate water quality complaints and determine course of action.

• Manage monitoring and reporting programs to ensure compliance with federal and state water quality and environmental regulations and company standards for assigned facilities
• Conduct advanced sampling and/or analysis and special projects (50%)
• Obtain, prepare, file and maintain all regulatory reports and records.
• Manage required permits and make any necessary modifications and renewals.
• Participate in internal and external audits and represent American Water with regulators and customers.
• Identify potential issues and problems and initiate responsive actions and mitigate environmental violations (10%)
• Supervise, monitor, and calibrate analyzers/equipment to ensure established standards of performance and accuracy are maintained (10%)
• Conduct advanced projects and prepare reports as needed (5%)
• Investigate and respond to escalated water quality complaints or concerns
• Responsible for planning, preparing and controlling the portion of the financial plan relating to responsibilities (5%)

• Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation and regulations
• Regulatory knowledge of proper lab analytical testing methods
• Must understand principles of water and/or wastewater treatment and be able to troubleshoot systems

• Bachelor’s degree in a related field required
• Minimum of five (5) years experience in water, wastewater, and…