Field Service Rep HW

Responsibilities

• Completes technical‑oriented service tasks of various scopes and supports in planning and managing these tasks.
• Completes broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customers equipment and systems among others (after PM100).
• Determines priorities of tasks and actions and schedules measures accordingly.
• Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.
• Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories.
• Contributes to or executes activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management (partly before PM100).
• Adheres to relevant processes and regulations.
• May manage sub‑contractors and monitors delivery.
• May be involved in technical design and developments for service offerings.

The new hire must be based in the city of Brasilia-DF.

As an equal opportunity employer, we welcome applications from individuals with disabilities.