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Unified Collaboration Engineer
Job in
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-07-31
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-31
Job specializations:
-
Engineering
Systems Engineer, IT Specialist -
IT/Tech
Systems Engineer, IT Specialist
Job Description & How to Apply Below
Responsibilities
- Support UC Engineering and Operational support on the US Navy NMCI UC Infrastructure.
- Serve as subject matter expert OPS support and Service Delivery within Navy Enterprise VoIP, VTC and general Unified Collaboration support.
- Utilize a broad knowledge of unified communications, network, server, and telecommunications to design, configure, implement and troubleshoot Navy’s unified communications systems and applications.
- Responsibilities include Tier III resolution and support Tier IV, varying implementation projects, troubleshooting and resolving problems.
- Maintain enterprise Cisco voice, video, presence systems.
- Understanding the codecs, protocols of Cisco and Ribbon technologies.
- Implementing of Cisco / Ribbon gateways.
- Help with basic Network troubleshooting.
- Create, maintain and update documentation of voice/video systems.
- Support IP communication networks in operations.
- Mentor and develop junior personnel.
- Bachelor’s degree or four or more years of work experience.
- Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Active Secret Security Clearance or the ability to obtain it.
- Located near a NAVY base (i.e. San Diego or Norfolk, etc).
- DOD 8570 Compliant - Security+.
- Federal Gov or Military Agency experience in Telecom space.
- Cisco CCNP Collaboration / Ribbon Technologies (preferred) or related experience.
- Four or more years of in-depth experience supporting Cisco and Ribbon UC and Collaboration Product Suite.
- Experience with Cisco Unified Call Manager (CUCM), Cisco Unity Connection Server, Cisco Video Communication Server (VCS), Cisco Telepresence MCU Chassis, Cisco Meeting Server (CMS), CUCM IM and Presence Services, Cisco Unified Attendant, Cisco Emergency Responder, Cisco Prime, Cisco Telepresence Management (TMS).
- Experience with Session Border Controllers, Ribbon SBC / RAMP / Analytics.
- Proven experience and solid understanding of SIP and PRI circuits.
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