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Customer Service Director: Lead Data-Driven Teams
Job in
Chesterfield, St. Louis city, Missouri, 63005, USA
Listed on 2026-02-14
Listing for:
Silgan Plastics
Full Time
position Listed on 2026-02-14
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
A leading packaging manufacturer is looking for a Customer Service Director to oversee multiple teams in Chesterfield, Missouri. This role involves developing policies that align with business goals, enhancing customer satisfaction metrics, and providing mentorship to team leaders. Candidates should have a Bachelor's degree and 5+ years of managerial experience in customer service. Excellent leadership, communication skills, and strategic thinking are essential.
Responsibilities include monitoring service metrics and collaborating across departments to improve customer service delivery.
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