Cage Cashier

JOB DESCRIPTION

The Cage Cashier is responsible for providing superior service to both internal and external guests. Responsibilities include performing cash transactions and Caesars Rewards transactions.

• Has the ability to work effectively and courteously with fellow employees
• Responsible for superior customer relations
• Responsible for various cash transactions: cashing tickets, chips, giving correct change, and other cash related transactions
• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift
• Keeping cash drawer balanced and impressed and ensuring that all casino funds are secured when not in use
• Verifying and documenting personal identification information for checks and cash advance transactions
• Comply with all company standard operating procedures, gaming regulations, and federal regulations, including Title 31 compliance
• Issues players cards for new and existing accounts while explaining benefits and other related perks associated with Caesars Rewards
• Provide guests with information of events and promotions at Isle of Capri Casino Hotel Boonville
• Completes all company-required training within designated time frames
• Act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.
• Perform other duties as assigned.

• Provides superior guest service, positively affects interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions
• Ability to use all equipment associated with the position, including, but not limited to, personal computers (CMS, E-Ticket, Certegy check cashing system), 10 key calculator, telephone, copier, jet sort and currency counter.
• Ability to read simple instructions
• Ability to complete forms
• Basic mathematical functions
• Knowledge of company standard operating procedures and other company policy and procedures, IRS Bank Secrecy Act (Title 31) and internal controls
• Ability to perform assigned duties under frequent time pressure in an interruptive environment
• Good communication skills
• Casino environment exposed to bright lights, noise, changing temperatures and smoke which might include a boat and/or floating barge and hotel
• Standing 95%, Bending/Lifting 5% (up to 25 pounds). Repetitive keyboarding and scanning.
• Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays
• Subject to reasonable suspicion and post-accident drug testing.

• A high school diploma, GED, or equivalent preferred
• Previous cashiering or banking experience preferred
• Previous customer service experience preferred
• Must be able to obtain a Missouri Gaming License
• Ability to communicate all events, promotional activities, and facilities available to guest
• Always maintain a fun and friendly attitude and provide for a safe and clean work environment