Guest Services - Usher​/Ticket Taker; Part-Time

Guest Services - Usher/Ticket Taker (Part-Time)

Maryland Heights, MO, USA

Apr 1, 2026

Pay information not provided

This position is part-time, seasonal with hours from April thru September.

Live Nation Entertainment is the world’s leading live entertainment company. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. Live Nation Media & Sponsorship creates strategic music marketing programs.

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Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward‑thinking and committed.

Hollywood Casino Amphitheater is seeking an Usher/Greeter/Ticket Taker. As an usher, greeter or ticket taker, you help to ensure safety, maintain venue cleanliness, and engage with guests before, during and after the show.

• Greet guests, scan tickets upon entry, answer questions, assist guests with locating seats, and examine tickets for entry to various seat levels.
• Assist with keeping the venue safe, clean and presentable.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as seat accommodations.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to restricted areas.
• Participate in the venue’s sustainability program, including sorting waste, collecting recycling and educating fans.
• Partner with fellow band members at the end of show to close the venue—collect recyclables, pick up and store event equipment.
• Assist patrons by giving directions inside or outside the venue.
• Ensure guests are safely enjoying the show.
• Perform additional tasks as requested by management.

• High School Diploma or equivalent preferred.
• At least 1+ year in a guest service role preferred.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• Position requires constant walking, climbing stairs, occasional sitting, lifting and carrying 25 lbs+.

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed, family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other applicable laws.

We also afford equal employment opportunities to qualified individuals with a disability. Live Nation will make reasonable accommodations for a known physical or mental limitation of an otherwise qualified individual, including pregnancy accommodations and religious accommodations on a case‑by‑case basis. We invite applicants who require accommodations to identify them and participate in a timely interactive process.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.