IOC Clerk

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Full Time Clerical City of Industry Warehouse, City of Industry, CA, US

5 days ago Requisition

Salary Range: $20.00 To $23.00 Annually

SUPERVISOR:
Inventory Control Manager

STATUS:
Hourly/Non-Exempt

PAY RANGE: $20.00 - $23.00 Hourly

The base pay offered will consider internal equity and may vary based on the candidate’s job-related knowledge, skills, experience, and other factors.

The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve.

Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include:
Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees.

The IOC Clerk is responsible for performing general duties relating to quality assurance, verifying the integrity of products, verifying code dates on products received, determining the nutritional content of items received, and making sure agency orders are printed out and invoiced in a timely manner. This position will assist our agencies with any questions about their orders and ensure proper product allocation to specific warehouses, programs, and distributions (on and off-site).

Inventory and Order Management:
Serve as a customer service liaison with all registered agencies for placement of orders. Enter orders received (data entry) and/or prepare invoices based on agency orders using Navision. Handle all duties relative to customer service by handling phone calls, providing agency or general Food Bank information with regard to products available, delivery or pick-up date scheduling, and providing service to agency representatives at the IOC desk/window.

Handle special program (CSFP, CACFP, MFM, etc.) invoicing and related reporting. Maintain current stock information of all commodities within WMS (Navision). Establish and maintain master files for products. Assist IC Supervisor with physical inventory preparation and counts. Verify product is being entered into the Warehouse Management System correctly. Verify receiving documents are correct and accounted for. Ensure that Receiving Processes and Procedures are being followed.

Quality Control:
Verify that the product is wholesome/nutritional for consumption. Verify code dates are within Food Bank guidelines. Ensure the product is received and put away within an expected amount of time. Assist IC Supervisor with training and cross‑training efforts.

• High school graduate or vocational college courses desired
• Previous quality control experience in a warehouse or distribution environment or equivalent training.
• 2 – 3 years experience in a general office environment with at least 1 year experience as an Inventory Control Clerk in a warehouse/distribution setting.
• Very good data entry, communication, and customer service skills.
• Good knowledge of Microsoft Office Suite; some experience with ERP systems helpful.
• Familiarity with general office equipment.
• Ability to work well with people of diverse backgrounds.
• Detail‑oriented with a good aptitude for math.
• Ability to speak and write Spanish is a plus.
• Communicates accurately, honestly, supportively and in a timely manner with external stakeholders and department and interdepartmental team members. Demonstrates strong planning, organizing, time management, and interpersonal…