CSO Cashier

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** PORT MADISON ENTERPRISES**###
** SUQUAMISH CLEARWATER CASINO RESORT**###
** CSO - Cashier
***** Full-Time and Part-Time Positions Available
***** General

Position Summary:

** Processes all cash transactions while providing Spectacular Customer Service. Performs duties in accordance with applicable gaming regulations and policies and procedures.
** Essential Functions/Major Responsibilities:
*** Performs all duties within the rules and regulations of Cage Slots Operations consistent with employee handbook
* Receives and exchanges cash, checks, gift certificates, gaming chips, slot tickets, and other vouchers from guests
* Maintains physical custody of the Cashier’s inventory of currency, coins, tokens, forms, documents and records transactions accurately at a cashier station or working on the gaming floor
* Handles fill and credit transactions
* Processes cash advances and check cashing
* Maintains payroll check cashing registry
* Performs all duties in accordance with our spectacular customer service standards
* Responsible for signing in and out necessary keys for assigned shift
* Performs basic troubleshooting on Player Terminals when rotated to floor
* Cashes out jackpots under the direct supervision of the Supervisor/Cashier
* Effectively, efficiently and professionally communicates with coworkers using electronic media
** Secondary Functions:
*** Responds to customer questions and disputes
* Ensures that all player terminals are serviced in a timely manner
* Maintains floor cleanliness to project a positive image
* Serves as a cashier/floor attendant breaker when assigned
* May disburse prepared bank rolls
* Communicates via telephone for technical assistance regarding the check cashing system and credit card advances
* Other duties as assigned
** Specific

Skills:

*** Completes large volume cash transactions and documents regularly and accurately
* Demonstrates good problem-solving skills, including handling stressful situations and guest disputes
* Excellent math skills
* Excellent customer service Ability to work well with guests and other employees
* Ability to communicate both in writing and verbally
* Good attendance habits
* Public relations skills
* Ability to follow directions
* Ability to trouble shoot basic gaming machine functions## Qualifications
** Education and/or

Experience:

** High School Diploma or GED Required. Cash handling experience preferred. Minimum of two (2) years large volume cash handling experience is preferred, coupled with a fast-paced business environment.
** Job Conditions:
** Conditions include working in a crowded, loud, smoke-filled environment. Guest interactions may become stressful. Conditions will also include frequent interruptions and working evenings, weekends and holidays, including working a rotating schedule.
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* Physical Requirements:

** Manual and finger dexterity for operation of computers, works in a confine space within gaming machinery and cash process equipment. Ability to lift 25 lbs. and requires to sit and or stand for extend periods of time.