Sales Account Specialist

VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK

For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit’s 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year.

At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been – and remain – steadfastly committed to doing our part to create a safe and positive environment for our participants’ physical, emotional, and social development, and promoting an environment free from abuse and misconduct.

Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety -

WORK TYPE: Full Time

LOCATION DETAILS: Onsite Monday through Friday- 108 Stanbury Industrial Drive, Brookfield, MO 64628

WORK HOURS: Non-Exempt

COMPENSATION: $18.00 per hour with overtime eligibility

Account Specialist is responsible for managing all aspects of customer orders.

• Manage all aspects of customer orders
• Respond to inquiries from the Sales Team or other internal parties to aid in order fulfillment.
• Communicate and collaborate with other team members and departments to best serve the customer
• Understand order processing systems and delivery channels
• Serve as liaison for traveling sales representatives
• Maintain customer relations by handling questions and concerns with speed and professionalism
• Demonstrate a desire for team success by keeping an eye open for process improvement.
• Be prepared to assist on special projects with other departments as needed.
• Continued cross training and education within our own department as well as other departments within the company.

• Excellent interpersonal and communication skills
• Prior experience demonstrating success in a Customer Service oriented position.
• A strong attention to detail
• The ability to multi-task and manage time efficiently in a fast-paced environment
• A strong work ethic, professionalism, reliability and a positive disposition
• Microsoft Office (Word, Excel and PowerPoint)
• Smart Sheets - working knowledge or willingness to learn
• Sales Force – working knowledge or willingness to learn

• High school diploma or GED preferred
• Experience in field sales and/or sales leadership in high school music/performing arts.

This job operates in 100% in-office environment at our Brookfield, MO location. Work Schedule is Monday-Friday 8:00 am
-4:30 pm Prolonged periods of sitting and/or standing at a desk and walking, lifting, bending, kneeling may occur.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

Service - We lead with heart. We champion community.

Passion - We love…