Financial Services Officer - Whittier

Description

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly‑owned banking subsidiary, Banc of California ("the bank"). Banc of California is one of the nation's premier relationship‑based business banks focused on providing banking and treasury management services to small, middle‑market, and venture‑backed businesses. The bank offers a broad range of loan and deposit products and services, with full‑service branches throughout California and Denver, Colorado, and full‑stack payment processing solutions through its subsidiary, Deepstack Technologies.

The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

At Banc of California, our success is driven by our people. We foster an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values—Entrepreneurialism, Operational Excellence, and Superior Analytics—empower us in creating a dynamic and inclusive workplace.

We are committed to supporting your growth and well‑being with comprehensive benefits, career development programs, a variety of employee resource groups, and more.

The Financial Services Officer is responsible for opening new accounts and performing maintenance with accuracy, efficiency, and professionalism, meeting the high quality service delivery standards of the Bank. The Senior Financial Services Officer is responsive to the needs of both internal and external customers by maintaining a thorough knowledge of and introducing Bank services and products that may be of interest to them.

Incumbents in this position are typically more experienced in New Accounts and can handle the full range of retail and commercial transactions. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

• Handle all facets of new accounts including opening new accounts, superseding accounts, account maintenance, research projects, ordering checks and notary services.
• Cross‑sell Banc of California products and services through a thorough knowledge of services and customer needs.
• Assist with daily and monthly audits and certifications. Prepare documentation for new accounts under the Bank's CIP/BSA and other Bank policies.
• Maintain a high‑level knowledge of legal documentation required for various entity types.
• Be able to comprehend complicated new accounts deals and rely upon in satisfactorily handle complex client requests on their own, with minimum supervision.
• Input new accounts on ITI and submit complete package.
• Have a knowledge of and be a backup to other operational duties including Teller and assisting the Branch Operations Manager and Branch Manager.
• Provide assistance with end‑of‑day closing, to include cash balancing (vault & ATM).
• Assist with processing and scanning of daily Teller work.
• Maintain a high‑level knowledge of treasury management products and the ability to identify when to cross‑sell these products.
• Help with the training and onboarding of new team members.
• Participate and contribute to the branch's overall goals.
• Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
• Demonstrate knowledge of and adherence to EEO policy; show respect and sensitivity for cultural differences; educate others on the value of diversity; promote a working environment free of harassment of any type; build a diverse workforce and support affirmative action.
• Follow policies and procedures; complete tasks correctly and on time; support the company's goals and values.
• Perform the position safely, without endangering the health or safety of themselves or others, and will be expected to report potentially…