Debt Management Counselor​/Financial Analysis

Please see Special Instructions for more details.

Attach online only your resume, cover letter and contact information for three references.

The Office of Student Financial Aid is accepting applications for the position of Debt Management Counselor/Financial Analysis. The Debt Management Counselor/Financial Analysis will provide students with information as they enroll, of their rights and responsibilities regarding student loans and student loan repayment thru entrance counseling. AA/ EOE

• Bachelor’s degree or Associate degree with a minimum of 1 year experience in working in general business, banking, accounting, finance, or financial aid.
• Training in the financial literacy field is acceptable for consideration with any Associate or Bachelor’s degree.
• Proficient in Microsoft Office
• Excellent verbal communicator with both young adults and adults.
• Excellent and creative presenter.

See minimum qualifications.

Full time

Knowledge, Education, Experience, and Proficiencies

• One year Financial Aid experience
• Bachelor’s Degree or Associate Degree with a minimum of 1 year experience in working in general business, banking, accounting, finance, or financial aid.
• Training in the financial literacy field is acceptable for consideration with any Associate or Bachelor’s degree.
• Proficient in Microsoft Office.
• Excellent verbal communicator with both young adults and adults.
• Excellent and creative presenter.

• Ensure that borrowers receive and return all required Entrance and Exit Counseling information.
• Inform student at exit from the University, options for deferments, forbearances and repayment thru exit counseling.
• Responsible for counseling student borrowers on ways to resolve delinquent accounts and to inform students of the importance of future timely payments.
• Establish and maintain relationships with student-loan service providers and guarantors.
• Assist agencies with skip tracing.
• Responsible for National Student Loan database system (NSLDS) delinquent files, programs and reports related to delinquent borrowers.
• Review delinquent borrower list from all guarantor agencies and take appropriate action.
• Responsible for mailing letters, sending and responding to e-mails, and phone calls to prevent loan defaults.
• Responsible for timely review of the annual cohort default rate evaluation.
• Responsible for maintenance and storage of old files and the destruction of folders after they are no longer needed.
• Processing of files provided by the Department of Education including ISIR, Pell Grant and Loan processing files.
• Review of loan origination and disbursement reject reports to resolve processing issues.
• Process and manage the transfer monitoring file exchange.
• Loan entrance and exit counseling communications including outbound emails and incoming files.
• FAFSA History correction file processing including review of rejects.
• Creation of the private loan certification report.
• Management of the suspense and duplicate file tables.
• Generation of weekly reports for counselors.
• Resolution of swipe discrepancies for disbursement of federal funds.

Posting Number S280P

Number of Vacancies 1

Desired Start Date 10/14/2024

Position End Date (if temporary)

Posting Date 10/02/2024

Application Review Date

Closing Date

Open Until Filled Yes

Attach online only your resume, cover letter and contact information for three references.

Founded in 1925 by Saint Katharine Drexel and the Sisters of the Blessed Sacrament, XULA is Catholic and historically Black. Located in New Orleans, the ultimate purpose of the University is to contribute to the promotion of a more just and humane society by preparing its students to assume roles of leadership and service in a global society. This preparation takes place in a diverse learning and teaching environment that incorporates all relevant educational means, including research and community service.

Required fields are indicated with an asterisk (*).

Required Documents

• Resume
• Cover Letter
• Letter of Recommendation

Optional Documents

• Transcripts
• Other

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