Compliance Officer- Fintech Services

Position Summary

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short‑term incentives (i.e. bonus and/or commission) and may include long‑term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well‑being benefits, paid family leave as well as generous paid time off.

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401(k) plan with company match and may include the opportunity to participate in our Non‑Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $107,000–$160,000.

• Manages a team of professionals in a customer‑centric culture to excel in a fast‑paced environment.
• Coaches, develops, and conducts performance management activities with direct and indirect reports.
• Identifies high‑potential employees for advanced training and development opportunities.
• Effectively manages poor performers.

• Evaluates and monitors third‑party vendor performance to ensure compliance with regulatory requirements, contractual obligations, bank, and industry standards.
• Evaluates contracts with vendors, emphasizing compliance aspects and risk management.
• Leads Fintech Partnership Oversight.
• Provides compliance expertise and guidance on bank‑wide projects including Fintech oversight and BaaS as well as new product and system offerings.
• Identifies and analyzes risks associated with new and existing Fintech Leads, third‑parties, third‑party products, product channels and significant changes in existing products are properly evaluated and adequately communicated.
• Ensures that Project Teams, Fintech Leads, and BaaS partners develop and apply policies and procedures with a view to meeting our standards of integrity, as well as federal, state and local legislation and regulations.
• Maintains policy and standards for consumer & commercial compliance across all Fintech partnerships.
• Advises senior management on potential risks and mitigation strategies in the realm of third‑party relationships.
• Collaborates with other departments to direct compliance issues to appropriate existing channels for investigation and resolution.
• Collaborates with other departments to develop and implement policies and procedures that ensure compliance with federal and state laws and regulations.

• Assists with CRA and Fair Lending data collection and analysis to ensure that third‑party CRA and fair lending efforts are aligned with bank‑wide goals and expectations.
• Gathers trends and analyzes complaint data and event escalations from third parties, ensuring appropriate corrective actions are taken.
• Prepares internal risk assessments of individual third‑party relationships as well as the BaaS program overall.
• Prepares and presents comprehensive reports to keep senior management informed of the operations, progress, and effectiveness of third‑parties compliance programs.
• Ensures meticulous documentation of all third‑party transactions and compliance measures for audit purposes.
• Builds and maintains strong relationships with key stakeholders and team members within the bank and with third‑party bank partners.

• Bachelor’s degree in finance, Risk Management, Business Administration or a related field preferred.
• 8+ years of demonstrated experience in banking compliance.
• Minimum of 3 years of experience leading teams with demonstrated success coaching and motivating team members.
• Proven ability to collaborate effectively and execute tasks within the designated areas of responsibility.
• Comprehensive understanding of federal and state banking regulations.
• Compliance professional certifications required. CRCM (Certified Regulatory Compliance Manager) or equivalent.
• Banking as a Service and Fintech experience is preferred but not required.
• Requires up to 10% travel to various locations and company branches and…