Personal Lending Officer (59825

Personal Lending Officer

Ironton - Ironton, MO 63650

Position Type Full Time

Personal Lending Officer

POSITION SUMMARY

The Person al Lending Officer helps individuals achieve and protect financial success by offering tailored lending solutions for both installment and real estate needs. This role combines relationship building with technical expertise to guide customers through the lending process, ensuring responsible credit decisions that reflect the bank's conservative credit culture and commitment to growing stronger communities

KEY RESULT AREAS

1. Customer Relationship Development & Sales Execution:

• Build long term, profitable partnerships through goal directed, organized relationship development.
• Engage customers in structured conversations to identify financial needs and present meaningful solutions across installment and real estate products.
• Apply a consistent sales approach prospecting, rapport building, presenting value, qualifying, closing, and generating referrals.
• Collaborate across business lines to deliver holistic financial advice, including insurance and financial advisory services.
• Drive growth of core deposits and non interest income (business and payment services, insurance, and financial advisory commissions) in alignment with the market strategic plan.
• Promote financial success through trust based, value driven interactions that prioritize customer outcomes over transactional selling.

2. Loan Origination & Processing:

• Guide customers through the application process for both installment and real estate loans.
• Collect and verify borrower information including income, debts, collateral, and property details.
• Enter applications into the Loan Origination System (LOS) and Encompass, ensuring accurate documentation and milestone tracking.
• Coordinate with Loan Coordinators and title companies to ensure timely and complete processing.
• In structuring loan transactions, incorporate deposit relationships and non interest income solutions when appropriate, ensuring these additions serve the customer's needs and support the bank's strategic growth objectives.

3. Financial Review & Credit Evaluation:

• Conduct financial analysis including DTI, LTV, ATR/QM validation, and basic cash flow reviews.
• Analyze assets, liabilities, income, and credit reports to support sound loan decisions.
• Collaborate with credit analysts for complex underwriting and apply judgment consistent with the bank's conservative credit culture.

4. Compliance & Documentation:

• Maintain full compliance with banking regulations including RESPA, HMDA, Reg Z, Reg B, Flood Determination, and others.
• Ensure documentation is complete, accurate, and professionally presented.
• Monitor for changes in loan terms and manage change circumstances appropriately.

5. Post Closing, Collections & Portfolio Support:

• Monitor loan performance and identify early signs of delinquency or financial distress.
• Communicate professionally with borrowers regarding past due accounts and repayment options.
• Document collection efforts and support restructuring when appropriate.
• Coordinate escrow setup and monitoring for real estate loans.
• Follow up on documentation exceptions and maintain proactive communication to support customer financial health.

• Bachelor's degree in business, finance, or a related field preferred but not required
• Experience in personal/consumer banking, with demonstrated ability to originate, underwrite, and manage installment and real estate loan products and portfolios.
• Strong financial analysis skills, including review of income, assets, liabilities, credit reports, debt to income (DTI), loan to value (LTV), and ATR/QM requirements.
• Proven ability to build long term customer partnerships through consultative, relationship and needs based conversations, and a consistent, value driven sales approach.
• Solid working knowledge of banking regulations and compliance standards, including RESPA, HMDA, Reg Z, Reg B, and Flood Determination requirements as well as ability to interpret and apply organizational policies consistently.
• Experience supporting loan portfolios post closing, including monitoring performance, addressing delinquency,…