Senior Recovery Specialist

• Recover charged-off consumer loan losses on behalf of Logix Federal Credit Union
• Locate and contact members with previously charged-off accounts to arrange repayment
• Negotiate repayment schedules and lump-sum settlement agreements based on members’ financial situations
• Evaluate losses for assignment to outside counsel, repossession, collection agencies, or post-judgment recovery
• Use credit reports and skip-tracing tools to locate customers and update account information
• Review impound and lien sale notices and assign recoverable collateral to the repossession desk
• Locate member employment information and assets for post-judgment recovery
• Assist with assigning accounts to collection agencies and external legal counsel and monitor recovery progress
• Prepare post-charge-off account files for asset sales
• Coordinate reporting to credit bureaus, Chex Systems, and appropriate parties
• Follow federal and state regulations when negotiating settlements and payment agreements
• Maintain effective collection procedures and assist members and staff with collection questions

• 6-8 years of collections experience
• At least 1 year of repossession experience preferred
• Bachelors’ degree preferred
• Knowledge of the legal aspects of collection, bankruptcy and repossession
• Knowledge of the Fair Debt Collection Practices Act
• Knowledge of online collection systems software
• Knowledge of the Microsoft suite of office products
• Ability to own and solve complex tasks that are part of a large project
• Ability to lead small projects independently

Demonstrates expertise in collections, including negotiation of repayment agreements and compliance with federal and state regulations. Proficient in utilizing skip-tracing tools and online collection systems to recover charged-off loans effectively.

• Collections Experience
• Repossession Experience
• Knowledge of Fair Debt Collection Practices Act
• Knowledge of Legal Aspects of Collection
• Ability to Lead Small Projects

• Negotiation
• Skip-Tracing
• Loss Evaluation
• Asset Recovery
• Account Management

• Problem Solving
• Effective Communication
• Project Ownership

• Charged-Off Accounts
• Repayment Schedules
• Collection Agencies
• Federal Regulations
• State Regulations

• Online Collection Systems Software
• Microsoft Office Suite
• Credit Reports