Program Technician

Job Summary

The Family Support Division (FSD) is seeking applications for a Benefit Program Technician. This position will be located in the Hickory County Customer Service Center at 18648 Oak Street, Hermitage, MO. As a Benefit Program Technician, you will help Missouri citizens receive food, medical, financial, and nutritional assistance so they can live safe, healthy, and productive lives.

• Determine initial and continuing eligibility of Missouri citizens for services.
• Interview clients in person and by telephone.
• Prepare summaries and contribute to program delivery.

• High School diploma or equivalent and at least four years of customer service experience, OR a Bachelor’s Degree.
• Personable, compassionate, and non-judgmental attitude.
• Commitment to equal opportunity and non-discrimination.

Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time-of-service pay).

Recruitment Area: Accepting applications from all qualified applicants.

The State of Missouri is an equal opportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees.

The Total Compensation Calculator and other applicant resources can be found here.

FSD.Personnel.gov