Payment Analyst

Job Overview

Salary: $3,861.00 - $6,276.00 per month (New to State candidates will be hired at the minimum salary or alternate range).
Final Filing Date: 3/6/2026.

Application Methods: Electronic (Cal Career Account) or via Mail/Drop‑off.

This is a limited‑term position (up to 24 months) which may be extended or become permanent.

Anticipated Interview Dates: March 11, 2026 and March 12, 2026.

Business

Hours:

7:00 am – 6:00 pm.

Current In‑Office Requirement: Two (2) days per week (Tuesdays and Wednesdays).

The CalSTRS Disability & Survivor Benefits (DaSB) Division administers two core benefits:
Disability Services and Survivor Benefits. Disability Services provides benefits to members who are unable to perform their usual duties due to a disability. The Survivor Benefits Unit supports members and their beneficiaries, providing financial stability for their loved ones.

Under the supervision of the Pension Program Manager I, the Analyst I in the Payment Release Unit performs analytical and technical tasks to support CalSTRS’ commitment to risk mitigation and superior customer service. Responsibilities include reviewing Disability Services and Survivor Benefits payments for accuracy, performing quality assurance, completing benefit payment assessments, identifying performance trends, and making service improvement recommendations.

• Ability to handle a large volume of production work.
• Excellent interpersonal and customer‑service skills.
• Experience managing multiple priorities and tight deadlines with flexibility.
• Detail‑oriented, able to identify and analyze payment processing errors and trends to mitigate risk.
• Knowledge of pension laws, rules, and policies and ability to apply them correctly.
• Strong verbal and written communication.
• Excellent attendance required to maintain workflow.
• Initiative and ability to follow direction, working efficiently to complete assignments.

Employees may receive a 5% salary increase annually based on performance evaluation, up to the maximum salary for the position.

The 2025 Personal Leave Program will reduce monthly base pay by 3% in exchange for 5 hours of leave credits (subject to PLP 2025). Salary ranges shown do not reflect the reduced amount.

• Hybrid remote work options.
• Medical, dental, and vision insurance.
• Paid holidays.
• Defined benefit retirement program.
• Paid vacation (more than four weeks for leaders, more than three weeks for staff).
• Additional wellness and sustainability programs.

CalSTRS offers a hybrid approach with in‑office and remote work based on business needs.

All staff are employees of the State of California and subject to California employment taxes and with holdings.

This position is not eligible for visa sponsorship; applicants must be authorized to work in the U.S. by the start date.

See the Class Specification for full details. The class is ANALYST I.

Exam: A current Analyst I examination is required. If you need to take the examination or your score has expired, click the provided link to gain eligibility.

Background Investigation: A pre‑employment BI will be conducted, including a Personal History Statement and fingerprinting, checking criminal and civil records, education verification, and driving records.

Disclosure Requirements: This position may require disclosure under economic conflict of interest and the Political Reform Act, including filing a Statement of Economic Interest (Form 700).

Incompatible

Activities:

Compliance with Government Code Section 19990 and the CalSTRS Incompatible Activities Policy is required.

Completed applications and required documents must be received or postmarked by the Final Filing Date of 3/6/2026. Dates printed on mobile barcodes are not considered postmark dates.

Who May Apply: Individuals currently in the classification, eligible for lateral transfer or reinstatement, with LIP or LEAP eligibility, or SROA/Surplus eligibility (attach letter if available). SROA and Surplus candidates are given priority.

How To Apply: Submit the complete application package…