Program Technician

About the role

The Family Support Division is seeking applications for a Benefit Program Technician. This position will be in the Vernon County/Nevada Resource Center based at 621 East Highland, Nevada, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and more.

• Determine initial and continuing eligibility of Missouri citizens for services.
• Interview clients in person and by telephone.
• Prepare summaries.
• Perform other related duties as required.

• High School diploma or equivalent with at least four years of customer service experience, OR a Bachelor’s Degree.
• Personable, compassionate, and non‑judgmental attitude.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift or time‑of‑service pay).

Accepting applications from all qualified applicants.

The State of Missouri is an equal opportunity employer. Lack of post‑secondary education will not be used as the sole basis for denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.

This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

FSD.Personnel.gov