Dispatch Telecommunicator

Job Opening:
Waynesville Central Dispatch Telecommunicator

The City of Waynesville is accepting applications for a Central Dispatch Telecommunicator. This position serves as a critical link between the public and emergency services by receiving and processing emergency and non-emergency calls and dispatching police, fire, and other emergency personnel as needed. The ideal candidate is calm under pressure, detail‑oriented, and committed to public service.

Position
:
Dispatcher I Status
:
Full‑Time (Shift Work Required)

Location
:
City of Waynesville Central Dispatch

• Receive, prioritize, and process emergency and non-emergency calls for service
• Dispatch police, fire, and other emergency personnel using radio and computer-aided dispatch systems
• Obtain and accurately document critical information from callers
• Monitor radio traffic and maintain communication with field units
• Enter, update, and retrieve information from law enforcement databases
• Maintain detailed and accurate records of calls and dispatch activity
• Follow established policies, procedures, and protocols
• Work rotating shifts, including nights, weekends, and holidays
• Perform other related duties as assigned

• High school diploma or GED required
• Ability to type accurately and efficiently
• Strong verbal communication and listening skills
• Ability to remain calm and make sound decisions in stressful situations
• Ability to multitask and prioritize effectively
• Willingness to work flexible schedules, including holidays and weekends
• Must be able to pass a background check and drug screening

• Prior experience in dispatch, communications, or public safety
• Familiarity with computer-aided dispatch (CAD) systems
• Knowledge of local geography
• Emergency medical or public safety training certifications

• Competitive salary based on qualifications and experience
• Missouri Local Government Employees Retirement System (LAGERS)
• Employer Paid Health, dental, and life insurance
• Paid time off, sick leave, and holidays
• Opportunities for training and advancement

Applications may be obtained at Waynesville City Hall or downloaded from the City’s website. Completed applications may be submitted in person, by mail, or via email to human resources. Questions regarding the position can be emailed. Applications must be received by June 9th, 2026.

The City of Waynesville is an Equal Opportunity Employer.