Salon Manager

A salon manager keeps the salon running smoothly where employees enjoy working and clients have a great experience. A salon manager works to make the salon profitable. Driving sales and controlling expenses. This begins by ensuring that the salon has highly trained, professional staff on-site during all hours of operation to provide outstanding customer service.

Some key salon manager job duties and responsibilities include but are not limited to:

• Recruiting, hiring, training and coaching salon staff
• Responsible for building and maintaining a strong relationship with clients
• Creating work schedules for associates to ensure salon has adequate coverage
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law and the company
• Monitoring staff’s completion of ongoing education requirements by Look After and/or State Board
• Resolving client issues
• Marketing the salon to attract new clients
• Promoting the salon’s services and increasing revenue
• Making sure that all staff is adhering to State Board sanitation guidelines
• Perform audits when needed

• Organizational skills to track inventory, create schedules and handle other clerical tasks
• Familiar with salon operating procedures and protocols
• Effective oral and written communication skills to interact with staff, clients, vendors & owners
• Interviewing skills to recruit quality candidates for open positions
• Ability to use spreadsheets, POS systems and word processing programs
• Basic knowledge of business/accounting to track purchasing expenses and work within a budget
• Strong interpersonal skills to handle client issues and coach staff
• Effective written communication skills for documentation and goal setting
• Experience with multiple social media platforms