Dental Front Desk Coordinator

Job Description

We are seeking a friendly, organized, and detail-oriented Dental Front Desk Coordinator to be the first point of contact for our patients. This role is essential in creating a welcoming atmosphere and ensuring smooth day-to-day operations at the front desk.

• Greet patients warmly and check them in for appointments
• Schedule and confirm patient appointments by phone, text, and email
• Verify insurance coverage and collect necessary documentation
• Accurately enter and update patient information in the practice management system
• Handle incoming calls, emails, and patient inquiries
• Process payments, collect balances, and provide receipts
• Coordinate with clinical staff to maintain efficient patient flow
• Manage patient records in compliance with HIPAA regulations
• Assist with recall and reactivation efforts to keep patients engaged with their care

• Previous dental front desk or medical office experience preferred
• Knowledge of dental insurance and billing is a plus
• Strong communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Professional, reliable, and team-oriented attitude