Pathology Phlebotomist

Job Title

Phlebotomist

The Phlebotomist will greet the public, perform designated clerical duties, obtain patient specimens in accordance with standards and procedures as set forth by local, state, and federal agencies and this institution for the purpose of performing diagnostic tests in order to aid the physician in making decisions regarding diagnosis and appropriate treatment. The Phlebotomist reports directly to the Section Supervisor, Laboratory Director, and/or Medical Director.

• Education: High School Diploma
• Licensure/Certification: PBT(ASCP) is encouraged.
• Work Experience: Previous phlebotomy or customer service experience is preferred.

• Performs phlebotomy with appropriate skill and technique, across the continuum of age groups.
• Maintains knowledge skills base.
• Performs waived testing as a trainee.
• Participates in continuing education activity by obtaining seven CEUs annually.
• Performs specimen data entry and other LIS functions as instructed.
• Monitors departmental information resources for changes/announcements (e-mail, bulletin board, mailbox, handouts, etc.).
• Reviews policies and procedures initially, at revisions or when new procedures are offered; recommends improvements as warranted and stays current with communication requirements.
• Monitors, documents and helps resolve QA issues; identifies problems that can adversely affect patient care and informs supervisor/director.
• Uses applicable safety devices and/or PPE when handling and testing biohazardous materials.
• Exhibits a positive first impression to all customers by following institutional service care standards.
• Performs other assigned duties.

• Demonstrates support for organizational and departmental mission.
• Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives.
• Fosters and promotes teamwork within department and the organization as a whole.
• Works to resolve conflicts constructively and in a timely manner.
• Communicates effectively and simply with every customer and co-worker.
• Displays a positive, courteous, and friendly attitude toward all contacts.
• Builds good relationships with others based on sustained mutual support toward common goals.
• Exerts good judgment, reasoning, concentration to detail and takes personal accountability for all actions in carrying out job duties.
• Is customer focused and committed to Quality and Process Improvement with a strong desire to provide service excellence.
• Possesses a strong knowledge and understanding of the standards of practice for the position, including applicable computer skills, population specific and general competencies, organizational skills, time and project management.
• Possesses a vigorous and enthusiastic desire to learn and to grow personally and professionally, and to improve one's skills to deliver the best possible care for our customers.

• Direct patient contact, possible exposure to infections, communicable diseases and Bloodborne pathogens.
• Occasionally exposed to radiation and electromechanical hazards.
• Works indoors in well‑lighted and ventilated environment.
• Handles emergency or crisis situations.
• Occasionally subjected to irregular hours.
• Subjected to frequent interruptions.
• Complies with ADA guidelines.