RHTP Hub Program Coordinator

RHTP Hub Program Coordinator

Lake Regional Health System Osage Beach, MO, Missouri, United States

RHTP Hub Program Coordinator

RHTP Hub Program Coordinator Job Description

The Rural Health Transformation Program information provided by the Missouri Department of Social Services is supported by the Centers for Medicare & Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $.66, with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by, CMS/HHS, or the U.S. Government.

Location: Assigned Missouri rural Hub / county-based service area

Department: DSS / Hub Anchors / ToRCH Care Network – Hub Anchor organization

Reports to: Hub Anchor – to Hub Leadership

Position type: Full-time

Facility: Selected Hub Anchor Organization, which could be but is not limited to entities such as hospitals, clinics, schools, pharmacies, EMS/community paramedicine sites, local public health agencies, and other community-based organizations within the assigned Hub geography

Travel requirements: Frequent travel throughout assigned Hub geography on a need-basis and subject to change

Scheduled hours: Monday through Friday - 8:00am - 5:00pm (times may vary; occasional evening or weekend outreach may be required)

Position overview: The RHTP Program Coordinator will serve as an operational lead embedded within Missouri’s Transformation of Rural Community Health Care (ToRCH Care) model. Local Community Hubs are county-level care coordination entities that bring together hospitals, Federally Qualified Health Centers (FQHCs), Rural Health Clinics (RHCs), behavioral health providers, pharmacies, EMS, local public health agencies, and community-based organizations to coordinate clinical, behavioral, and social care for rural residents.

Situated within the Hub Anchor organization, the Program Coordinator is responsible for organizing, implementing, and managing day-to-day Hub operations by convening Hub partners, supporting Leadership Board governance, coordinating localized program implementation, monitoring Hub progress and performance, overseeing RHTP Navigators, and ensuring referral pathways and care coordination workflows function effectively across the Hub ecosystem.

This role serves as the primary Hub spokesperson and is designed to operationalize the Hub Anchor’s responsibilities within the broader ToRCH Care ecosystem by organizing local implementation activities, aligning partners around shared priorities, and ensuring coordinated Hub operations function effectively over time. The Program Coordinator works across healthcare and community settings to convene providers and community organizations, facilitate Leadership Board activities, oversee implementation of localized programs, and support coordination between clinical, behavioral, and social care partners.

Using the Community Information Exchange (CIE), dashboards, and other Hub systems, the Program Coordinator monitors Hub performance and RHTP navigator utilization, tracks operational and programmatic progress, identifies workflow or coordination gaps, and works with Hub partners, the RCN, and the RHTO to improve referral pathways, communication processes, and overall Hub effectiveness.

The Program Coordinator will operate within the Hub Anchor organization to prevent over-extension of existing roles and centralize coordination functions. This is a non-clinical, non-State employee position; the Program Coordinator does not diagnose, prescribe, or provide licensed clinical treatment. Instead, the Program Coordinator supports the Hub Anchor organization and the mission of the RHTP by coordinating Hub operations, facilitating partner collaboration, supporting implementation of local programs and workflows, and escalating operational or coordination issues according to established Hub protocols.

Responsibilities

• Serves as the primary Hub spokesperson
  , building a strong community of providers and partners, reinforcing shared accountability, and sustaining engagement
• Convenes Hub members to assess…