Referral Support Specialist

Responsibilities

• Support the HCCs (hospital-based liaisons) with referral entry and referral insurance verification
• Act as data entry support
• Accept, import, and enter referrals from RHMs into Home Care Home Base
• Responsible for the insurance verification and authorization for certain payers

• High School diploma required with equivalent 2-4 years industry experience;
  Associate's Degree preferred
• 2-3 years of home care, hospice, discharge planning, or case management experience preferred
• Working knowledge of governmental reimbursement criteria, knowledge of third party/managed care contracts related to Trinity Health At Home services preferred
• Microsoft computer skill set required; experience with Trinity Health At Home software platforms and applications preferred
• Working knowledge of standard office equipment and remote technology required

Demonstrates expertise in referral entry, insurance verification, and data management within home care settings. Proficient in utilizing software platforms and understanding reimbursement criteria for effective case management.