Optometry - Ophthalmic Assistant

Unicare Community Health Center-Ontario 437, 437 North Euclid Ave, Ontario, California, United States of America

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.

• Verify vision insurance benefits (e.g., VSP, IEHP) and explain coverage to patients.
• Process eyewear and contact lens orders, track laboratory status, and notify patients arrival.
• Manage the appointment calendar, handle patient check-in/check-out procedures, and coordinate referrals.
• Conduct preliminary diagnostic tests, including visual acuity, auto-refraction, tonometry and ….
• Gather and document patient medical history, current medications, and chief complaints into Electronic Health Records (EHR).
• Sanitize examination rooms and prepare necessary instruments between patient visits.
• Conduct Visual Fields, Retinal Imaging (OCT and Retinal Camera), pachymetry and other ophthalmic specialty test….
• Instruct new wearers on the proper insertion, removal, and hygienic care of contact lenses.
• Assist patients in selecting eyewear for their prescription, facial features, and personal style.
• Take facial measurements, such as Pupillary Distance (PD) and segment height
• Fit, adjust, and perform minor repairs on eyeglasses.
• Explain various lens options, anti-reflective coatings, blue light filters, and progressive designs.

Non-Essential Functions

• As directed by the Director of Optometry and Regional Optician, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.

• Adhere to dress code, appearance is neat and clean.
• Maintain current license, registrations and/or certifications.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled as attendance and punctuality is necessary.
• Ability to work well with a multidisciplinary team.
• Ability to problem solve and be self-motivated.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Communicate the mission, ethics and goals of the organization.
• Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
• Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
• Able to work independently with little or no supervision.
• Must have reliable transportation.

• High school diploma, or GED required.
• COA or COT, Optician Certification OR 2+ Years of experience as an ophthalmology or optometry technician OR 2-3+ years Retail optical dispensing experience required.
• Previous experience in a medical office, retail, or hospitality setting preferred.

• Excellent people skills, with an ability to partner with a dynamic leadership team.
• strong interpersonal communication, empathy for patient needs, and a professional demeanor.
• Possess personal qualities of integrity, credibility, and commitment to corporate mission.
• Flexible and able to multitask; can work within an ambiguous,…