Intake Specialist - Access

Additional Information About the Role

• Up to a $2300 Sign on Bonus
• Shift information: 8 AM – 5 PM
• Types of clients: potential clients for behavioral health services. Persons are referred from a variety of referral sources in the community, such as hospitals, Behavioral Health Response (BHR)—crisis line, ERs, various programs under the Department of Mental health umbrella of services
• Location: South Lindbergh Business Court in South County
• Job responsibilities: complete intake assessments on new clients to agency, screening potential clients for eligibility for BJC BH services, have to be able to navigate electronic medical record and other computer systems
• Example of a typical Day: completing intake assessments on new persons coming into the agency. Could be scheduled assessments on clinician calendar, or those walking in and requesting services. Current state is 2 intakes per day, building to 3/day.
• Types of diagnosis
  : SMI/SED diagnosis, established through Department of Mental Health---Schizophrenias, Bipolar Disorders, Major Depressive Disorders, ADHD, Anxiety Disorders

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

The Intake Specialist provides the initial screening and evaluation of individuals seeking service from BJC Behavioral Health. This position will use its knowledge of eligibility requirements to refer and connect individuals to services, both internal and external, that will address the identified need. This position will also provide interim case management for those who will receive case management internally but have yet to be assigned to a team.

Additionally, the Intake Specialist will provide brief evidence-based therapies to address problems that can be resolved through clients’ own actions and/or thought processes.

• Provide an initial evaluation of need, triage services according to assessed need, and, if appropriate for BJC BH services, complete an initial psychosocial assessment and treatment plan, that meets accrediting and third party payer requirements. Components of this include:
  The ability to accurately evaluate an individual’s observed and stated symptoms and the reports of others and make recommendations based on these evaluations;
  The training to perform a mental status exam;
  The ability to assess crisis and safety issues;
  The ability to assign an accurate provisional ICD 10 diagnosis;
  The ability to administer standardized assessments that demonstrate inter-rater reliability, (i.e. DLA-20, Level 1 Dx. Screenings, Suicide Risk Assessments, etc.) to determine areas of concern and levels of functioning. The ability to make recommendations that demonstrate current knowledge of issues related to mental illness and serious emotional disturbances and are logical conclusions of the information gathered The ability to clearly and succinctly present the information gathered in a formal assessment that presents relevant history and the clients’ current clinical picture.
  
  Recommendations are a logical conclusion to the information presented.
• The ability to quickly engage individuals and families to form a trusting relationship and the ability use the relationship to gather accurate information in order to…