Patient Support Associate

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies.

Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

The Clinical Trial Assistant (CTA) supports clinical trials by maintaining organized files, performing pharmacy technician duties, communicating routinely with trial sites, coordinators, and patients while demonstrating good clinical practices and following standard operating procedures. Clinical trials are designed to test new medications and medical devices for safety and efficacy. Trials are highly regulated and thoroughly monitored, which results in a significant record-keeping and a compliance burden.

• Monitor study activities to ensure compliance with protocols and all relevant local, federal, and state regulatory and institutional polices.
• Maintain required records of study activity including case report forms, drug dispensation records, and regulatory forms.
• Order drugs or devices necessary for study completion.
• Maintain current knowledge of clinical studies affairs and issues by reviewing scientific literature, participating in continuing education activities, and attending conferences and seminars.
• Prepare for and participate in quality assurance audits conducted by study sponsors, federal agencies, or specially designated review groups.
• Organize space for study equipment and supplies.
• Participate in the development of study protocols including guidelines for administration or data collection procedures.
• Maintain contact with sponsors to schedule and coordinate site visits or to answer questions about issues such as incomplete data
• Identify protocol problems, inform investigators of problems, and assist in problem resolution efforts such as protocol revisions.
• Dispense medical devices or drugs, and calculate dosages and provide instructions as necessary.
• All other duties assigned.

• To understand, organize and archive clinical trial documents, including study protocols, SOP’s, Resource Documents, dispensing and manufacturing records, email correspondence, training materials and other study documents.
• Maintain currents lists of correspondence.
• Administer clinical trials according to good clinical practices and standard operating procedures.
• Provide general logistical support for clinical trials by entering subject and study site orders and arranging and confirming deliveries of study medications and supplies.
• Some travel may be required.

• High School Diploma/ GED
• Prior work experience in healthcare or life sciences; clinical trial experience preferred
• Meticulous attention to detail and a demonstrated willingness to complete routine administrative tasks
• Ability to work in a team environment
• Excellent written and verbal communication skills required
• Strong skills in MS Office programs i.e. EXCEL, WORD and Power Point
• Current State of Missouri Pharmacy Technician Registration required

• Strong organizational and interpersonal skills

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long…