Field Access & Reimbursement Manager, West
Listed on 2026-09-14
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Healthcare
Healthcare Administration, Healthcare Management
We anticipate the application window for this opening will close on - 11 Sep 2026
At Mini Med, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
AboutThe Role
At Mini Med, we’re focused on making every day a better day for people living with diabetes. Central to this mission, is ensuring patients and their HCPs can navigate health plan coverage requirements so patients can start and stay on therapy.
We have created a new position in the US market access organization, a Field Access & Reimbursement Manager (ARM). This role offers the opportunity to be a part of a growing team dedicated to advancing patient access to Mini Med’s portfolio of diabetes technology.
The Field Access & Reimbursement Manager is the primary field-based lead for market access education, assistance, and issue resolution with healthcare providers (HCPs), and their office staff to facilitate appropriate patient access to Mini Med’s diabetes therapies and technologies. This role serves as the lead reimbursement and access subject matter expert, spending approximately 70 percent of time in the field supporting HCP offices with prior authorization requirements, documentation needs, and payer-related and fulfillment access challenges.
The role also functions as the primary point of contact for triaging access issues to internal teams such as DME and PBM account management, retail pharmacy or distribution, ensuring timely and compliant resolution.
- Field-Based Reimbursement Support
- Serve as a field-based reimbursement and access expert for assigned geography
- Provide compliant education to HCPs and office staff on reimbursement processes, payer coverage criteria, prior authorizations, and documentation requirements
- Support HCP offices in understanding payer-specific requirements to facilitate accurate and timely submissions
- Identify systemic access barriers and support resolution strategies within established policies and procedures
- Build strong, collaborative relationships with HCPs and office personnel as a trusted reimbursement and patient access resource
- Act as the primary field contact for HCP-reported reimbursement and access challenges.
- Triage cases appropriately to DME and PBM account management, retail pharmacy, distribution, or other internal access support functions based on issue type and complexity
- Partner cross-functionally to ensure seamless handoffs, clear accountability, and timely follow-up with sales team
- Monitor case progress and outcomes, ensuring alignment with customer expectations and internal service standards
- Collaborate with Sales, Market Access, Patient Services, Legal, Compliance, and other internal stakeholders to support aligned customer engagement.
- Capture, synthesize, and communicate field insights related to payer policies, access trends, and reimbursement challenges.
- Provide feedback to internal teams to support continuous improvement of access programs and resources
- Stay current on reimbursement policy changes, payer landscape dynamics, and diabetes market trends.
- Acts with a sense of urgency to address critical access and affordability issues for patients
- Influences reimbursement outcomes through education, issue resolution, and coordination with internal access resources
- Operates independently within established policies while escalating complex issues as appropriate
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