Neuro Rare Diseases Account Manager – California South Ecosystem

• Manage and develop long-term relationships with physicians and other customers in assigned territory
• Represent assigned GNE brands and approved indications
• Educate physicians, nurses, and other healthcare customers on clinical information related to products and disease states
• Support healthcare provider offices with access and reimbursement support
• Serve as primary point of contact for healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy team members
• Identify and develop solutions for complex or critical accounts across therapeutic‑area ecosystems
• Collaborate with internal and external experts to improve patient outcomes and quality of care
• Educate healthcare providers on product information, appropriate use, and dosing under FDA‑approved guidelines
• Triage clinical questions to US Medical Affairs experts as needed
• Engage specialty pharmacies, communicate therapeutic‑area value, and conduct periodic business reviews
• Provide patients, caregivers, and advocacy groups with information and resources
• Address product acquisition and supply matters and support product access through coverage, reimbursement, and assistance‑program education
• Communicate patient‑specific access issues and trends to territory partners while maintaining confidentiality
• Coach and mentor other TAMs within the ecosystem
• Collaborate with the Partnership and Access Liaison to develop local geography business plans
• Work with PAL and Case Manager roles to ensure a positive end‑to‑end experience for HCPs, patients, and caregivers

• Business, Scientific, or Clinical degree at Bachelor’s degree level at minimum
• 6 or more years’ experience working in a sales role with healthcare professionals
• Deep understanding of healthcare practitioners’ clinical and business goals and challenges
• Outstanding interpersonal, presentation, influencing, and negotiation skills
• Proven track record of solving unusually complex problems using multiple dynamic sources of information while meeting or exceeding objectives and goals
• Reimbursement experience strongly preferred
• Neuroscience, rare disease, and/or orphan experience preferred
• Ability to attend advocacy events
• Ability to work with advocacy groups
• Previous experience achieving specific brand performance plans or other financial targets
• Candidates expected to live in the California South ecosystem, covering Southern California and Hawaii
• Ability to perform significant driving and prolonged sitting
• Must meet motor-vehicle-record eligibility requirements for driving on company business
• Overnight travel may be required

Demonstrates expertise in managing relationships with healthcare providers and delivering education on clinical information, reimbursement, and product access. Proven ability to solve complex problems and achieve financial targets within the healthcare ecosystem.

• Healthcare Sales Experience
• Reimbursement Knowledge
• Interpersonal Skills
• Clinical Education
• Problem-Solving Ability

• Clinical Degree
• Sales Strategy
• Business Planning
• Product Knowledge
• Negotiation Skills
• Access Support
• Data Analysis
• Performance Tracking
• Advocacy Engagement
• Therapeutic Area Expertise

• Presentation Skills
• Influencing Skills
• Coaching Skills
• Collaboration Skills
• Communication Skills

• Neuroscience
• Rare Disease
• Orphan Disease
• Healthcare Providers
• Patient Advocacy
• Specialty Pharmacy
• Access and Reimbursement
• Clinical Information
• FDA Guidelines
• Business Reviews