Chief Clinical Excellence Officer
Listed on 2026-09-22
-
Healthcare
Position:Chief Clinical Excellence Officer
Location: Parkville, MO
Job :649
# of Openings:1
If you’re looking to do truly life-changing work, consider joining our team! Synergy Services employs compassionate individuals committed to strengthening people, families, and our community through prevention, crisis care, shelter, counseling, advocacy, and education. Before you apply, take a few minutes to visit our Employment Page to explore all of our current opportunities, watch our recruitment video, and get a feel for the culture, mission, and people that make Synergy Services such a rewarding place to work: https://(Use the "Apply for this Job" box below)./
Position:Chief Clinical Excellence Officer
Program
:
Family Care
Status:Full-Time, Exempt
Description
:
The Chief Clinical Excellence Officer provides leadership for the quality, safety, consistency, and effectiveness of mental health services across the organization. This position establishes and promotes evidence-based clinical practices, oversees clinical quality assurance and continuous improvement, ensures compliance with applicable legal, ethical, regulatory, and accreditation standards, and provides clinical leadership, mentorship, and professional development to clinical staff.
The Chief Clinical Excellence Officer serves as a senior clinical subject-matter expert and partner to organizational leadership, using clinical data, documentation reviews, client feedback, and other measures to identify opportunities for improvement and strengthen client outcomes. This position will ensure that Synergy's clinical work is best-in-class, consistent, ethical, evidence-based, and as impactful as possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following.
CORE RESPONSIBILITIES:
Clinical Quality & Standards: Establish and implement best-practice frameworks, evidence-based counseling methods, clinical standards, and quality assurance processes. Monitor the quality and consistency of clinical practice across applicable programs. Conduct chart audits and assist with record reviews related to subpoenas and other document requests. Identify clinical risks, trends, and areas of concern and recommend appropriate corrective action or improvement. Maintain awareness of emerging clinical practices and standards that may strengthen the quality and effectiveness of services.
Clinical Leadership & Consultation: Serve as a senior clinical resource to therapists, program leaders, and organizational leadership. Provide consultation regarding complex cases, clinical practices, documentation, and emerging clinical concerns. Advise the CEO and appropriate leadership regarding clinical priorities, risks, and opportunities for improvement. Promote sound professional practice and reinforce organizational expectations for ethical and effective clinical care. Represent Synergy's clinical perspective in organizational decision-making and strategic discussions.
Demonstrate and articulate Synergy's mission, vision, and values through leadership and professional practice.
Supervision, Mentorship & Professional Development: Provide clinical mentorship and professional development for licensed therapists and clinical supervision for provisionally licensed therapists as needed. Oversee the agency's clinical intern program. Establish expectations for clinical competency and identify opportunities for training, consultation, supervision, and professional growth. Design and maintain clinical onboarding, competency assessment, and continuing education processes. Provide guidance and education regarding clinical quality assurance, documentation, and compliance expectations.
Compliance & Ethics: Monitor clinical, ethical, and documentation practices to support compliance with state and federal regulations, COA standards, and applicable professional requirements. Identify potential clinical, ethical, documentation, safety, or compliance concerns and collaborate with appropriate leadership to address them. Maintain awareness of changes in regulatory, ethical, professional, and accreditation standards that may affect Synergy's services. Ensure significant clinical or compliance concerns are appropriately communicated and escalated.
Program Evaluation & Quality Improvement: Analyze clinical metrics, client feedback, mental health outcomes, documentation findings, and other available data to identify service gaps, trends, and opportunities for improvement. Lead or support quality improvement initiatives and monitor…
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