Medical Assistant; MA; Float Pool, Clinic Southfork

Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Location:

12700 Southfork Road, Suite 275, St. Louis, MO 63128

Schedule: Full-Time | Monday–Friday | 40 hours/week | Day Shift
No nights, weekends or holidays

Key Responsibilities

• MA greets and rooms patients, obtains vital signs.
• Applicable only in Primary Care:
  Complete Advanced Standard Rooming
• Collect and update medical history to include medication history.
• Prepare patients for examination and assist providers during exams and procedures.
• Performs basic diagnostic tests (e.g., urine dipstick, glucose, EKGs), as deemed competent.
• Documents care accurately and timely.
• Reinforces patient education once provided by the provider or nurse.
• Maintains exam room cleanliness and ensures adequate supplies are available.
• Assists with scheduling diagnostic tests, specialist referrals, and follow-up appointments.
• Performs front office tasks such as answering phones, patient check-in/check-out, and managing faxes and scanned documents.
• Participates in quality improvement initiatives and staff meetings.
• Follows all infection prevention, patient safety, and regulatory procedures/policies.
• Other duties as assigned within the scope of the Medical Assistant role, based on office type (HOD or clinic), and in accordance with applicable policies and state regulations (i.e., vaccinations).

Float Pool Coverage Areas

This position supports multiple specialty clinics throughout the South St. Louis County area. Float assignments may include:

• Urology
• Pulmonology
• Sleep Medicine
• Oncology & Hematology (Sindelar Cancer Center)
• Breast Surgery
• Neurology
• OB/GYN
• Plastic Surgery
• Neurosurgery
• Additional Mercy specialty clinic locations as needed, including the Kirkwood area

Successful candidates will enjoy working in a variety of clinical environments and collaborating with multiple specialty teams.

Qualifications

• Education:
  
  High school diploma or equivalent
• Education Preferred:
  Graduate from an accredited Medical Assistant program
• Experience Preferred:
  One year of applicable patient care experience or applicable medical office experience as defined by the clinic
• New hire must attend MA Clinic Academy training

What We’re Looking For

• Medical Assistant or related healthcare experience preferred
• Strong communication and teamwork skills
• Positive attitude with a passion for helping others
• Ability to multitask and stay organized in a busy clinical setting
• Comfort working in electronic health records (EHR) systems

What to Expect

• Hands-on role in a busy outpatient clinic with frequent patient interaction
• Collaborative, team-focused work environment
• Active role requiring standing, walking, and assisting with patient care
• Safe clinical setting with proper PPE and protocols in place

Join a team where your work truly matters—start making a difference with Mercy.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.