Front Desk Lead

Location: California

Front Desk Lead page is loaded## Front Desk Lead locations:
Stovepipe Wellstime type:
Full time posted on:
Posted Yesterday job requisition :
JR5610
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* Location:

** Death Valley, California
** Stovepipe Wells in Death Valley National Park - Journey Beyond the Ordinary.
** Stovepipe Wells has an 80-room hotel, restaurant, bar, pool, gas station, general store, and gift shop.  Stovepipe is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Death Valley National Park. POWDR operates Stovepipe Wells under a long-term concession contract with the National Park Service.
** Position:
** Front Desk Lead
*
* Location:

** Stovepipe Wells, CA.  Inside Death Valley National Park.
** Job Status:
** Full Time, Year-Round Historic Stovepipe Wells Village has an 83-room hotel, 14 full hook-up RV sites, restaurant, saloon, pool, gas station, and general store.  Stovepipe Wells Village is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Death Valley National Park. Over the next few years, the resort will undergo upgrades to rejuvenate accommodations and dining for public enjoyment.

Substantial renewable energy projects and energy efficiency upgrades will also be completed.  POWDR operates Stovepipe Wells under a long-term concession contract with the National Park Service.
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* Essential Duties and Responsibilities:

*** The Front Desk Lead will assist the Lodging Manager in ensuring a welcoming, friendly environment at the Front Desk for all guests and team members
* Oversee Night Audit and work as relief Night Audit two nights a week
* Answer phones, handle reservations and respond to guest inquiries
* Resolve any issues related to Lodging in the absence of the Lodging Manager
* Assist Lodging Manager with team member scheduling
* Be familiar with local points of interest and the location of services in and around Death Valley National Park that might be requested by guests such as eateries, sundries, refreshments, tourist attractions and local events
* Ensure current information regarding weather, road conditions, night sky viewing, etc. is posted daily
* Be observant for activities requiring immediate attention, notify the MOD as problems arise
* Documents team member issues and manage accordingly based on policy and procedure
* Promotes overall enjoyable team member experience by implementing positivity and fun in daily operations
* Ensure Front Desk team is following all check list and other procedures as directed by the Lodging Manager
* Learn and demonstrate ISO/ESQ program, environmental, safety and quality roles, responsibilities and program requirements
* Maintain a flexible schedule and provide coverage support as needed, in coordination with management, to ensure operational continuity. Due to the nature of our business, this role requires availability to work weekends and holidays as business needs dictate.

This position may require standing for extended periods and the ability to perform the essential functions of the job, with or without reasonable accommodations.
* Proposed wages of $22.00 - $23.00 per hour, depending on experience.
* Optional on - site RV space available at no cost.
* Employee Dining Room (EDR) available at no cost to staff during designated meal periods for breakfast, lunch, and dinner.
* Retail Discounts on Apparel.

POWDR and Destination Death Valley - Stovepipe Wells is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Stovepipe Wells, journey beyond the ordinary in Death Valley National Park.

Stovepipe Wells is part of POWDR, an adventure lifestyle company that inspires every human being with cool experiences in awesome places. POWDR's awesome places include Copper Mountain and Eldora Mountain Resort in Colorado;
Killington and Pico Mountain in Vermont;
Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California;
Mt. Bachelor in Oregon;
Snowbird in Utah; andSilver

Star Mountain Resort in British Columbia, Canada.

POWDR also fuels adventure through a collection of experiences from the mountains to the valleys including Sun Country Tours river rafting outfitter based in Oregon, Powder bird heli-adventure operator based out of Snowbird in Utah, and Stovepipe lodging and concessions based in Death Valley National Park.

Its Woodward brand empowers and inspires the next generation of action sports enthusiasts through summer camps, mountain experiences, and mountain centers, incorporating dynamic programming and innovative environments at Woodward Park City in Utah,Woodward PA in Pennsylvania,Woodward Copper in Colorado, Woodward Tahoe, and Woodward West in California.

As part of POWDR, we share a mission for employees, and…