Seasonal Night Housing Supervisor - Yosemite Services

Title:

Seasonal Night Housing Supervisor - Yosemite Employee Services

Requisition #: 637316

Location:

Yosemite National Park, CA, US, 95389

There’s so much to love in Yosemite National Park – the ultimate outdoor playground – year‑round. Be part of the Yosemite experience! Live, work, and play at historic properties like The Ahwahnee, Yosemite Valley Lodge, Wawona Hotel, Curry Village, White Wolf Lodge, Tuolumne Meadows and more! Expand your career, cultivate environmental stewardship, and explore your personal interests. Located in Central California in the Sierra Mountains, 4 hours east of San Francisco.

The idea of National Parks began here when Abraham Lincoln signed the Yosemite Land Grant on June 30, 1864, during the Civil War. This was the first time the government signed the protection of public lands into public policy based on natural beauty and preservation for future generations.

Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department and coordinates Guest Services at the conference center so that staff members and guests experience a positive impression of the facility.

COMPENSATION:
The hourly rate for this position is $21.00 to $23.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS:
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

For more information about Aramark benefits,  Aramark Careers – Benefits & Compensation.

There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to, all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

• Supervises Guest Services Support Staff in providing 24 hours a day, 7 days a week coverage.
• Coordinates registration functions and transportation for all guests.
• Trains Front Desk/Concierge personnel by utilizing training programs established in conjunction with Aramark and conference center clients.
• Oversees front desk and concierge’s tasks to ensure world‑class service is provided in the following areas:
  • Check‑in and check‑out functions
  • Ensures proper execution of Lobby Ambassador Program.
  • Guest orientation of the local area and the conference center facilities
  • Proper telephone service technique and PBX operation
  • Handling of guest mail, messages, and special deliveries
  • Coordinating reservations for guest transportation
  • Full understanding and utilization of the property management system
  • Familiarization with night audit function
• Assisting all guests in any way possible including following up on guest concerns in a timely manner.
• Maintaining a limited supply of sundries and restocks as necessary.
• Issuing and monitoring safe deposit boxes.
• Opening and closing of support staff cashier banks.
• Design and implement training programs to ensure that all staff are well‑versed in daily job functions, safety awareness, and Aramark policies and procedures.
• Responsible for ordering, storing, and inventory of all supplies necessary to perform daily operations.
• Communicate closely with all departments to ensure a seamless guest experience.
• Establish, implement, and follow all emergency procedures.
• Perform any or all other duties as assigned by Guest Services Manager.

At Aramark, developing new skills and doing what it takes to get the job done creates a positive impact for our employees and for our…