Housekeeper- Hilton Garden Inn Kansas City Airport

About the Job:

To deliver a welcoming guest experience – a Room Attendant will clean and service guest rooms so everything is spotless and prepared for guests.

• Clean and service assigned rooms or areas according to established Hilton standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of the room, microwave, refrigerator, coffee/tea maker, cups, glasses, etc.
• Wear safety protection equipment as provided in line with department regulations and any local legislative requirements.
• Handle and store chemicals in line with hotel regulations and any local legislative requirements.
• Greet and acknowledge guests.
• Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to the supervisor according to established procedures.
• Report to supervisor needed repairs or unsafe conditions.
• Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty.
• Respond to guest complaints, special requests, and take action to ensure guest satisfaction.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.
• Complete all required training within a timely manner

• Carrying or lifting items weighing up to 20 pounds and ability to push/pull medium to large weights/objects.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, and kneeling.
• Able to work alone as well as being a team member.

KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty-one hotels, representing various franchises like Marriott, Hilton, Inter-Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline.

KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management.

Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.