Assistant Housekeeping Manager

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"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Hyatt colleagues work in an environment that demands exceptional performance and offers a highly competitive benefits package, including:

• Medical, dental and vision Insurance, discounted prescriptions after 30 days
• 12 Complimentary and Discounted hotel room nights at Hyatt hotels worldwide
• Unlimited Colleague and Friends & Family discounted hotel room rates at Hyatt hotels worldwide
• Complimentary colleague meals in our cafeteria during scheduled shifts
• Paid Holidays, Vacation, Sick Leave, and New Child Leave
• Bereavement and jury duty pay
• 401(k) (employer match after 1 year of service)
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Opportunity for growth and advancement!

The Assistant Housekeeping Manager is responsible for assisting the Executive Housekeeping Manager with managing all functions of the housekeeping department. This may include anything related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house (non‑kitchen areas). Duties include but are not limited to resolving guest concerns, scheduling, coaching and counseling, maintaining departmental standards, staff development, interviewing/hiring, and supporting the team members with their respective areas.

The Assistant Housekeeping Manager is also responsible in assisting the department head in maximizing room revenue, controlling expenses, and driving the highest level of customer service. The Assistant Housekeeping Manager will conduct department meetings and pre-shifts to maintain open communication with colleagues.

• Help plan the workday for the Housekeeping department and distribute assignments accordingly.
• Schedule employees, keeping within budget guidelines.
• Utilize all resources available to meet the department’s goals.
• Process weekly payroll for the department.
• Help train employees on an ongoing basis.
• Tour property daily and note any extra/special cleaning or maintenance required.
• Check quality and quantity of work of room attendants and supervisors.
• Ensure work orders are being consistently done as needed and followed up on.
• Maintain professional and constant communication with Front Desk and Engineering.
• Ensure all equipment is properly maintained and in good working order.
• Assist and keep accuracy of Lost and Found department.
• Ensure all rooms, public areas, departmental storages and working areas are cleaned according to department’s standards.
• Assist in training and development of programs for housekeeping staff.
• Ensure the Housekeeping and Laundry departments comply with OSHA regulations.
• Assist in maintaining par stock levels and in keeping expenses within budget guidelines.
• Ensure guest's requests related to Housekeeping are met in a timely manner.
• Conduct employee evaluations.
• Maintain a neat and orderly work area.
• Follow all safety procedures for the department and for Miraval.
• Assist and perform any other duties management may request to aid in the operation of the Resort
• Keep track of par level and have necessary inventory for business needs.
• Support/Shift Coverage for Front Office and/or F&B on an as needed basis.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Wage Information:

The salary range for this position is $70,304-$78,750

This is the pay range…