BELL PERSON

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!

Chukchansi Gold team members enjoy unrivaled perks. You’ll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park. Voted the Valley’s No. 1 best local employer, Chukchansi Gold Resort & Casino is California’s premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.

• Interacts effectively with the public and Team Members. Perform excellent customer service at all time.
• Carries luggage for arriving and departing guests; upon arrival, transports luggage from the Hotel entrance to the Front Desk, then to the guest’s room, and upon departure, transports luggage from the guest’s room to the Hotel Lobby, then to the vehicle the guest is departing in.
• Explains accommodation appointments and equipment to guests upon entry into guest’s room; informs guests of proper operation of room locks, televisions and thermostats.
• Responds to guests’ requests, complaints or inquiries courteously and promptly.
• Maintains a working knowledge of Company facilities, as well as special events on property, in order to advise guests of same, whenever possible.
• Possesses a good working knowledge of all room locations, types, and special features; maintains information on all outlets, including hours of operation, and local attractions.
• Routinely inspects public areas, including rest rooms, elevators, and front entrance, performing light janitorial duties as necessary, to keep the areas clean and free of debris.
• Remains receptive and visible for guest service at all times.
• Assists in locating misdirected or lost packages for guests and delivers them to guest’s rooms.
• Assists if needed with Hotel Housekeeping and Central Reservations.
• Responsible for maintaining consistent attendance.
• Any reasonable request made by management.

• Perform job duties, demonstrate excellent work habits, and deliver exceptional service to internal and external guests.
• Exhibit the highest degree of professionalism, including appearance, attendance, reliability, teamwork, ethics, integrity, and comply with all governing policies and procedures.
• Employ positive and professional communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guest and co-workers at all times.
• Maintain a high level of organization, including an orderly and neat work area and excellent time management skills leading to the highest levels of productivity.
• Demonstrate a desire to succeed and willingness to help others succeed.
• Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
• Serve as contributing Team Members of CGRC enhancing operations in all its business endeavors.

• Must pass department skills assessments and practicum.
• Able to work with little to no supervision while meeting high-performance standards.
• Strong interpersonal people skills.
• Satisfactory time management.
• Remain calm and courteous under pressure and adverse situations.
• Operate effectively under procedural constrains.

• High School diploma or GED preferred.
• Previous hotel, resort, hospitality, or customer service working experience is highly desirable.

• Ability to handle current technologies and computer programs.
• Ability to handle high pressure situations.
• Must be capable of remaining calm, respond quickly and appropriately to emergency situations.
• M…