General Manager

Overview

Located in the heart of Century City, this newly reimagined luxury hotel is undergoing a full transformation ahead of its anticipated early-2027 debut. Designed to bring a fresh perspective to modern, understated luxury in Los Angeles, the hotel will feature approximately 360 thoughtfully appointed guest rooms and suites, a lively lobby bar, a signature restaurant, outdoor pool, bar, and lounge with sweeping city views—creating a vibrant destination for both travelers and locals.

An exciting opportunity awaits an accomplished hospitality leader to open and lead Century City Hotel, a newly reimagined luxury hotel in the heart of Los Angeles, California. Currently undergoing a complete transformation, Century City Hotel will redefine modern luxury and sophistication in one of the city’s most dynamic and prestigious neighborhoods. General Manager – Century City Hotel | Los Angeles, CA

Scheduled to reopen in late-2026, the hotel will feature approximately 350–400 guest rooms and suites, a vibrant lobby bar, a signature three-meal restaurant, and a pool, bar, and lounge with panoramic city views, creating a destination for both travelers and locals alike.

This role offers a rare opportunity to work in close partnership with a highly engaged ownership group, playing an active and visible role in shaping the future of Century City Hotel. The General Manager will lead the property through pre‑opening, opening, and stabilization while bringing the ownership vision to life through exceptional service execution, thoughtful leadership, and a Forbes Five‑Star–caliber luxury mindset.

The ideal candidate is a polished, highly communicative leader who thrives in a collaborative environment and balances hands‑on operational leadership with strong presence, professionalism, and strategic execution.

• Lead, direct, and oversee all aspects of Century City Hotel’s pre-opening, opening, and stabilization phases, ensuring operational readiness and a strong culture of service excellence.
• Partner closely with ownership, maintaining open and transparent communication while aligning on service standards, financial performance, and long-term vision.
• Serve as a highly visible leader across the hotel, setting the tone for a luxury, guest‑centric culture rooted in personalized service and attention to detail.
• Build, mentor, and inspire a best‑in‑class team of approximately 350–400 team members, fostering professionalism, accountability, and elevated service standards.
• Oversee all hotel operations, including Rooms, Food & Beverage, Finance, Sales & Marketing, Engineering, and Human Resources, ensuring seamless collaboration across departments.
• Lead key pre‑opening initiatives including P&L development, departmental planning, recruitment, vendor selection, and SOP implementation, aligning operational strategy with ownership expectations.
• Successfully position Century City Hotel within the luxury segment, delivering exceptional guest satisfaction, operational excellence, and strong financial performance.
• Act as a confident and articulate ambassador for the hotel, engaging effectively with ownership, internal stakeholders, community partners, and media.

• Minimum 10 years of progressive hotel leadership experience, including 5+ years as a General Manager in a full‑service or luxury property.
• Proven success leading a hotel opening or major renovation within the luxury or upper‑upscale segment.
• Demonstrated ability to work effectively with an active ownership group, balancing transparency, diplomacy, and accountability.
• Strong financial acumen with experience managing P&L performance and revenue strategies.
• Exceptional communication and leadership skills with the ability to inspire large,…