HR Shared Services Manager

Overview

Consider joining the MX Holdings family as a Shared Services Manager at our St. Louis, MO location. In this highly visible leadership role, you will serve as the operational backbone of our HR function — overseeing total rewards, HRIS, people systems, recruiting, and a team of dedicated HR professionals. Reporting to the VP of HR, you will be a strategic partner and hands‑on leader, ensuring our programs are competitive, compliant, and aligned with our people‑first culture.

This is an exciting opportunity for an experienced professional with deep functional expertise to make a meaningful and lasting impact across our family of companies.

Essential Duties and Responsibilities
:

Total Rewards and Payroll

• Design, implement, and administer a competitive and integrated total rewards strategy encompassing compensation, benefits, and recognition programs
• Manage the relationship with our outsourced payroll provider, serving as the primary point of accountability for accurate, timely, and compliant payroll processing across all MX Holdings entities
• Oversee compensation program design including annual merit cycles, salary structure reviews, incentive plan administration, and market benchmarking
• Administer employee benefits programs including health, dental, vision, life, disability, and 401(k); manage open enrollment and carrier relationships
• Ensure compliance with applicable regulations including COBRA, HIPAA, ERISA, ACA, PCORI, and CMS requirements
• Analyze and assess the effectiveness of current total rewards programs; benchmark against market data and recommend enhancements
• Prepare and oversee annual discrimination testing on Section 125 plans and other required filings

HRIS

• Own the strategy, administration, and integrity of MX Holdings’ HRIS (ADP Workforce Now), ensuring accurate and complete employee data across all modules
• Manage system configuration, module rollouts, integrations, and vendor relationships in partnership with the HRIS vendor
• Oversee data security, access controls, and compliance with data privacy requirements across HR systems
• Develop, maintain, and distribute HR reports and dashboards; support ad‑hoc data requests from business leaders and HR partners
• Evaluate emerging HR technology solutions and lead implementation of new tools that enhance the employee experience

People Systems

• Lead the administration of people systems supporting annual reviews and compensation review cycles; identify opportunities to improve efficiency and user experience
• Lead succession planning efforts for the team by identifying high‑potential talent, maintaining a pipeline of ready‑now and future candidates, and partnering with leadership to close critical capability gaps
• Drive the development planning process for direct and indirect reports, ensuring each team member has a meaningful, actionable IDP aligned to both business priorities and individual career goals
• Champion the employee engagement survey process end‑to‑end, driving participation and communicating results to facilitate action planning conversations with the team and holding leaders accountable for follow‑through
• Analyze engagement survey data to identify trends, surface key themes, and translate insights into targeted initiatives that measurably improve team culture and retention

• Oversee the full‑cycle recruiting function, ensuring a consistent, efficient, and equitable hiring process across all MX Holdings companies
• Lead, coach, and develop the talent acquisition team; establish sourcing strategies, metrics, and best practices
• Partner with hiring managers and business leaders to understand workforce needs and develop targeted recruiting strategies
• Manage the applicant tracking system and ensure data integrity and compliance across all open requisitions
• Champion a positive candidate experience and strengthen MX Holdings’ employer brand across all recruiting touchpoints
• Monitor recruiting KPIs (time‑to‑fill, quality of hire, offer acceptance rates, etc.) and use data to continuously improve performance
• Ensure recruiting practices comply with EEO and applicable employment laws

People Operations Leadership

• Lead, mentor, and…