Training and Development Manager
Listed on 2026-07-03
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HR/Recruitment
Regulatory Compliance Specialist, HR Generalist / Talent Management
Training & Development Manager
The Training & Development Manager is responsible for developing, implementing, and overseeing all employee training programs to ensure competency, compliance, and continuous improvement across the organization. This includes managing new-hire orientation, tracking certification requirements, ensuring completion of safety trainings, and maintaining training records in alignment with ISO 9001 competence requirements, safety standards, and applicable regulatory obligations.
ScopeCovers organization-wide training, onboarding, competence management, certification tracking, safety training coordination, leadership development, documentation control of training records, and collaboration with HR, Safety, and departmental leadership.
Key ResponsibilitiesA. Training Program Development & Management
- Implement and maintain a comprehensive company-wide training strategy aligned with business needs and ISO requirements.
- Create, update, and standardize training materials, SOPs, and orientation content.
- Assess organizational skill gaps and design targeted development programs.
- Implement continuous improvement projects to enhance training effectiveness.
B. Employee Orientation
- Plan and deliver new-hire orientation to ensure consistent onboarding experiences.
- Coordinate involvement of Safety, IT, Payroll, and departmental leaders during orientation.
- Ensure that all new employees receive required safety, compliance, and job-specific training upon hire.
C. Certification & Compliance Management
- Maintain an accurate training matrix for all employees.
- Track and manage all employee certifications, including required renewals (e.g., forklift, safety, weld qualifications, environmental training).
- Ensure 100% compliance with mandatory training requirements (safety, HR compliance, quality).
- Coordinate specialized training with internal SMEs or external providers.
D. Safety & Regulatory Training
- Partner with Environmental, Health & Safety (EHS) to ensure employees meet all safety training requirements.
- Manage scheduling of annual, periodic, or job-specific safety training (LOTO, hazard communication, PPE, etc.).
- Ensure training materials reflect regulatory updates, customer standards, and company policies.
E. Training Records & Documentation (ISO-Aligned)
- Maintain training records, attendance logs, certifications, and qualification assessments per document control procedures.
- Support internal and external ISO audits by providing training records and evidence of competence.
- Ensure retention of training documents per the organization's document retention policy.
F. Leadership & Collaboration
- Provide guidance to supervisors and managers on training requirements and development plans.
- Support leadership development, succession planning, and mentoring initiatives.
- Lead or participate in cross-functional teams focused on quality, safety, or workforce development.
Requirements
Required Qualifications
- Bachelor's degree in Human Resources, Organizational Development, Business, or related field (or equivalent experience).
- Knowledge of ISO 9001 standards as they relate to competence and training.
- Understanding of adult learning principles and instructional design.
Experience
- Experience managing training or organizational development programs.
- Experience overseeing safety or compliance training in a manufacturing environment preferred.
- Experience developing and delivering training to diverse audiences.
Technical Skills
- Strong knowledge of training systems, LMS platforms, and document control processes.
- Ability to design training content using modern learning tools (presentations, e-learning, workshops).
- Familiarity with OSHA and other safety certification requirements.
- Proficiency in MS Office and HRIS/LMS reporting tools.
Behavioral Competencies
- Strong communication and presentation skills.
- High organization, attention to detail, and record management discipline.
- Leadership, coaching ability, and cross-functional collaboration.
- Problem-solving mindset and continuous improvement orientation.
Key Performance Indicators (KPIs)
- Training Compliance Rate: = 98% on all mandatory trainings.
- Onboarding Completion Rate: 100% of new hires complete required orientation and safety training within required timeframe.
- Certification Renewal Compliance:
Zero expired safety or required certifications.
- Training Effectiveness:
Measured improvement in performance, safety, or quality metrics tied to training initiatives.
Authority & Decision Rights
- Approve design, delivery, and scheduling of company-wide training programs.
- Enforce compliance with training and certification requirements.
- Recommend corrective actions or retraining programs.
- Select external training vendors when needed.
Working Conditions
- Office-based role with regular interaction on the production floor.
- Occasional travel between company locations if applicable.
- May require leading safety walk-throughs.
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