Director, HR

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6 days ago Requisition

Position Summary

We are looking for an experienced and people-first Director of Human Resources to join our team. Reporting directly to the SVP of People & Operations, this is a hands-on leadership role that will own the day-to-day HR function while helping shape the strategic direction of how we hire, develop, and retain talent.

You’ll work closely with our HR Manager to provide mentorship, functional leadership, and continuity across the employee experience. This is a high-impact, high-visibility role with a clear path toward VP-level responsibility for the right candidate.

Key Responsibilities

Employee Relations & Compliance

• Serve as the primary point of contact for employee relations matters, including investigations, conflict resolution, performance management, and disciplinary processes
• Ensure company policies, practices, and documentation are current, compliant, and consistently applied
• Assist with payroll administration and ensure accuracy and compliance with federal, state, and local regulations
• Oversee benefits administration, open enrollment, and vendor relationships - ensuring compliance with ACA, ERISA, FMLA, and other applicable regulations
• Maintain and evolve the employee handbook, HR policies, and compliance calendar
• Partner with legal counsel as needed on employment matters

Talent Acquisition

• Lead full-cycle recruiting for professional and technical roles, including sourcing, screening, interviewing, offer negotiation, and onboarding coordination
• Develop and maintain a consistent, positive candidate experience that reflects our employer brand
• Build scalable hiring processes and tools, leveraging AI-powered platforms to improve efficiency and quality of hire
• Partner with hiring managers to define role requirements, competency frameworks, and selection criteria
• Analyze and report on recruiting metrics to identify areas for improvement
• Provide day-to-day guidance, coaching, and professional development support to our HR Manager
• Help build a cohesive, high-performing HR team as the company grows
• Model an HR leadership style that is approachable, employee-centered, and operationally sound
• Identify capability gaps within the HR function and develop plans to address them

Strategic HR & Organizational Development

• Partner with the SVP of People & Operations on workforce planning, organizational design, and succession planning
• Support manager effectiveness through coaching, training, and tools
• Contribute to culture-building initiatives, working alongside the HR Manager on engagement and wellness programming
• Use HR data and analytics to inform decisions and present insights to leadership
• Stay current on HR trends, employment law, and emerging technology - and bring forward-thinking recommendations to the table

Required Qualifications

• Experience & Credentials
  • 8-12 years of progressive HR experience, with at least 3 years in a senior HR role
  • Demonstrated expertise in employee relations, HR compliance, and payroll/benefits administration
  • Experience recruiting across a range of roles, including technical positions
  • Prior experience working in a small or mid-sized company where you wore multiple hats is strongly preferred
  • SHRM-SCP or SPHR certification preferred, but not required
• Technical Skills
  • Proficiency with HRIS platforms (e.g., ADP, Rippling, or similar)
  • Experience with Applicant Tracking Systems (ATS) such as Greenhouse, Lever, or Workable
  • Comfortable with payroll processing software and benefits administration platforms
  • Proficient in Microsoft Office Suite, including spreadsheet tools for HR reporting and data analysis
• Demonstrated ability to leverage AI tools in HR workflows — whether in recruiting, onboarding, communications, policy development, or analytics
• Comfortable evaluating and adopting new HR technology
• Able to help the broader HR team develop AI literacy and modern ways of working
• Analytical & Functional Skills
  • Strong working knowledge of employment law (federal and state)
  • Comfortable operating independently while knowing…