HR Operations & HCM Specialist

Posting Details

Position Information

Position Title
HR Operations & HCM Specialist

Position Type
Regular

Job Number
SA82324

Full or Part Time
full-time 40 hours weekly

Fair Labor Standard Act Classification
Non-Exempt

Anticipated Pay Range
$32.00 - $35.00

Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors.

The anticipated pay range is not a promise of a particular wage.

Position Summary Information

The HR Operations & HCM Specialist is responsible for the integrity, optimization, and administration of the Human Capital Management ( HCM ) system and related HR operational processes. This role ensures accurate employee data, maintains compliant HR records, supports reporting and analytics, and drives efficiency through workflow improvements. The HR Operations & HCM Specialist serves as a key resource for system troubleshooting, employee inquiries, and annual compliance reporting requirements.

Responsibilities

• Maintain the accuracy, integrity, and security of employee data within the HCM system.
• Manage HR system transactions, including hires, transfers, promotions, terminations, and organizational changes.
• Organize, maintain, and audit HR files, including personnel records, ensuring compliance with retention and confidentiality requirements.
• Ensure compliance with federal, state, and local reporting obligations, including annual workforce reporting requirements.
• Complete I-9, E-Verify, background screening and other pre-employment and onboarding activities.
• Optimize workflows and identify opportunities for process improvement within HR systems and operations.
• Generate and analyze HR reports, dashboards, and data insights to support decision-making.
• Troubleshoot HCM system issues, partner with vendors/IT as needed, and resolve employee and manager inquiries.
• Provide support and training to employees and managers on HCM system processes and functionality.
• Ensure data consistency across HR systems and related platforms.
• Support audits, compliance reviews, and internal controls related to HR data and records.
• Develop and maintain process documentation, standard operating procedures, and user guides.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field, or an equivalent combination of education and experience.
• Minimum of 3 years of progressively responsible experience in Human Resources, HR Operations, HRIS / HCM administration, or a related field.
• Experience maintaining employee records and processing employee transactions within an HCM / HRIS system.
• Experience with onboarding processes, I-9 administration, E-Verify, and employment background screenings.
• Experience generating reports, analyzing HR data, and maintaining data integrity.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Knowledge of federal and state employment regulations related to employee records, data privacy, record retention, and compliance reporting.
• Demonstrated ability to manage confidential information with discretion and professionalism.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent customer service, communication, and problem-solving skills.
• Strong proficiency with Microsoft Excel and other Microsoft Office applications.
• Highly organized with exceptional time management skills, able to manage multiple priorities, deadlines and stakeholders in a fast-paced environment.
• Self-starter, highly motivated and achievement oriented.

Desired Qualifications

Special Instructions to Applicants

At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty,…