Senior Manager - P&C Business Partnering

Senior Manager - P&C Business Partnering

Business Unit: Store Support Centre (SSC)

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The People & Culture Business Partnering team is responsible for providing support to the organization for all people-related matters, ranging from organizational development, performance management, employee relations, to team and leadership development. In partnership with the People & Culture Centers of Excellence, they work closely with people managers and employees to accomplish business objectives through the application of thoughtful, intentional, and innovative people support.

job mandate

The Senior Manager, People & Culture Business Partnering is the senior HR leader and trusted advisor for a Fulfillment Center campus, responsible for aligning people strategies with business objectives to drive organizational success. This role partners with senior business leaders and cross-functional stakeholders to shape workforce strategy, build leadership capability, and deliver scalable talent solutions that enable operational excellence. The Senior Manager provides strategic direction and oversight across all People & Culture disciplines, including talent management, employee relations, organizational effectiveness, succession planning, change leadership, and culture development.

This leader may support with enterprise and network-wide initiatives, influences key business decisions, and leads transformational efforts that enhance business performance and employee engagement for their location. By modeling and championing the company's core values and Practice of Leadership, the Senior Manager creates an environment where leaders, teams, and the business can thrive.

responsibilities

• Lead, coach, develop and guide a team of Senior P&C Advisors and Coordinators to serve and partner with business leaders on all people matters.
• Demonstrates leadership on all aspects of organizational effectiveness, including on-boarding, performance management, coaching, talent assessment & succession planning, & employee engagement.
• Lead strategy and approach to effective and timely first line P&C support and counsel to employee and manager inquiries on various P&C related topics including assisting to interpret defined P&C policies and procedures.
• Lead and partner on initiatives and projects that impact the employee experience within the business.
• Support managers through coaching on performance management and improvement to assist in the creation/follow-up of action plans around improving employee's performance.
• Provide coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion, and other human resource practices.
• Provide advice in relation to involuntary separation requests from managers to ensure compliance with company culture and practices. Determine legal exposure by verifying applicable legislation and make a recommendation to leadership on how to proceed.
• Lead and ensure compliance to employment laws all termination notices and related documentation around termination of employment.
• In partnership with Benefits team, support managers with accommodation request cases and follow up with internal and external partners on progression of each file including return to work planning.
• Conduct exit interviews to identify issues in the team/department and provide recommendation on action plans for improvement.
• Monitor employee engagement and provide advice and recommendation on action plans to build on strengths and address areas of dis-satisfaction.
• Support operational workforce planning and support hiring managers to determine resourcing needs and develop necessary information to support job leveling and compensation to prepare for hiring.
• Support with delivery of annual people programs including Talking Talent, bi-annual…